Appointment Setter/ Customer Service

  • Money Lab
  • 01 Aug, 2022
Full time Broker (Trainee) Administration Business Development

Job Description

Established in 2013, Money Lab is a multi-award-winning mortgage brokerage. Our technology focused; high performing team can offer the working environment that a dedicated professional will thrive in. We do things differently and we do them with purpose. We have created a culture of talented, down to earth people who are always learning, evolving, and having fun. We are passionate about delivering the best service for our clients, for life. We are now seeking to build up our Lead Generation Department. 

You will be calling potential clients to arrange appointments for our Mortgage Brokers. Your core responsibility is to arrange these appointments, ensuring that the client has a clear understanding of what is expected in their appointment. You will need to be the reason they turn up for the appointment, their relationship they form with you with you as a first point of contact will seal the deal. There will be opportunity for this person to develop into a customer service hybrid role.  


To be considered for this role, you will have: 

Prior experience in appointment setting, ideally with knowledge of the finance/real estate industry 

Great listening skills and a genuine desire to help people 

Excellent oral English communication skills 

A commitment to achieving company and personal KPI's 

A confident and outgoing personality, with great client objection handling skills 

Highly professional telephone manner 

The desire to be involved with a company that rewards achievers 

Our mortgage department is one of the best in the industry and right now we require a top performer to join our already successful team. Your working hours would be 11-7 with some flexibility to suit the right candidate.  


Get in touch today!