The Complex Director role, based onsite in Henderson, Nevada, leads profitable multi-office growth within a defined complex by shaping a business plan, managing P&L, and driving revenue through advisor and client acquisition, retention, tenure, and productivity. The position directs high-performing branches and associates, optimizes resources, and collaborates across the operations team to support the complex.
Responsibilities
- Accountable for own branch and branches within the complex.
- Lead branch and associate managers, advisors, and partner with operations staff and other resources supporting the complex.
- Lead from the front by implementing effective strategies.
- Demonstrate leadership competencies and execute the playbook to drive results.
- Assess the skills of branch managers and leverage talents to boost performance.
- Develop and implement performance improvement plans when necessary.
- Implement the national recruiting strategy and oversee its execution with branch managers and recruiting partners.
- Recruit high-quality experienced advisors and develop novice advisors for your branch and the complex.
- Proactively generate leads for the local area pipeline and manage the end-to-end candidate experience.
- Understand the Ameriprise value proposition, craft the branch value proposition, and communicate it to candidates.
- Implement onboarding and ramp-up plans that drive growth.
- Drive profitable organic growth of the complex and branch metrics through active leadership, coaching, and delivering the Ameriprise Client Experience.
- Regularly review results and provide coaching on business planning, client acquisition, advisory services, investment solutions, and external practice acquisition.
- Lead the complex with integrity and uphold brand standards, client service, and client satisfaction.
- Maintain a legal and compliant organization.
- Perform front-line and second-level supervision to ensure sales activities align with client objectives, goals, and risk tolerance.
- Anticipate, manage, and resolve risk items to protect client interests; cultivate a local culture of peer learning, achievement orientation, and growth.
- Uphold Ameriprise core values including client focus, integrity, excellence, and community involvement.
- Conduct Quarterly periodic business reviews with the Branch Leader and Regional Sales Leader.
- Conduct Monthly results reviews with the Branch Leader.
- Hold weekly to bi-weekly one-on-one sessions with Level II+ advisors.
- Conduct bi-weekly results reviews with branch managers.
- Perform monthly reviews with branch and complex support staff.
- Make regular visits to branches within the complex.
Requirements
- Bachelor's degree or equivalent (4-year program).
- 7-10 years of relevant experience.
- Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum qualifications for education and experience.
- Active FINRA Series 7.
- Active FINRA Series 24, or S9/10.
- Active State Securities Agent Registration (S63 or S66).
- Active IAR Registration (S65 or S66).
- Active Life and Variable Contracts insurance licenses.
- Self-driven and achievement oriented with the ability to execute a predefined playbook and lead others to do the same.
- Strong presentation skills and executive presence.
- P&L expense management and the ability to analyze data and reports to identify opportunities.
- Proven leadership skills with the ability to motivate a large organization to achieve results.
- Ability to develop networks across diverse communities.
Benefits
- Vacation time
- Sick time
- 401(k)
- Health insurance
- Dental insurance
- Life insurance
Visa Sponsorship
Applicants must have current work authorization that does not require visa sponsorship now or in the future for employment in the United States.
In-Office Collaboration
We emphasize a client-centric, relationship-based approach that benefits from in-person collaboration. Employees are expected to work in the office at least four days per week, with the option to work from home one day per week. Some roles may require additional in-office time or different arrangements depending on business needs.
Compensation
Estimated base salary: $150,000 per year. Our pay-for-performance philosophy means total compensation may vary based on knowledge, skills, experience, and geographic location. Most roles are eligible for variable pay such as bonuses, commissions, and/or long-term incentives depending on the role. A comprehensive benefits program supports overall health and well-being.
Employment Details
Full-time
Exempt
Additional Information
Job Family Group: Sales
Line of Business: AAG Ameriprise Advisor Group
