Student Accounts Finance Jobs

1 job found

1mo ago

Robert Morris University Moon Township, PA

Moon Township, PA

1mo ago Closed

$1 - $1/hr Full time Manager Account Servicing Client Relations

This position is no longer accepting applications (closed Sep 22, 2026).

Oversee day-to-day student financial services operations, collections, and military education programs in a Moon Township, PA onsite role.

Provide general oversight of student financial services functions
Maintain knowledge of federal and state regulations related to collection activities
Place delinquent accounts with a third-party billing servicer for external collections
Review student account documentation to support placement with a third-party collection agency
Monitor collection activity while accounts are with the third-party collection agency
Respond to disputes and inquiries, including credit bureau disputes
Perform reconciliation of student and delinquent receivables accounts
Calculate and monitor associated allowances
Monitor and complete fiscal year-end evaluation of all third-party collection agencies
Manage payment of invoices to collection agencies
Oversee the Student Financial Services administrator covering discount/exemption program administration, third-party invoicing, and miscellaneous scholarships
Administer and reconcile military education programs, including:
- Chapter 33
- Yellow Ribbon
- Chapter 31
- PA National Guard
- ROTC
- Airforce TA
Respond to emails from the Financial Services general email account
Coordinate the Financial Appeals Board
Implement various payment plans
Handle payment processing, account adjustments, and maintain special code holds
Apply knowledge of collection and privacy regulatory requirements
Perform related work and other duties as assigned

Bachelor’s degree required
Preferred experience: 2 to 3 years in student financial services at a higher education institution
Customer service and student-focused approach
Strong communication skills
Strong organizational skills
Collaborative mindset
Positive attitude
Required to pass a credit check: Yes

Department: Student Financial Services
Position type: Staff Full-Time
Exemption status: Exempt
Location: Moon Township, PA (onsite)
Minimum experience: 2 years
Salary: USD 1 - 1 per hourly
Act 153 clearance required: No
Motor vehicle report check required (if driving on behalf of the university): No

Commitment to diversity: RMU provides equal opportunity in educational programs and employment regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
Reasonable accommodation notice: Federal law requires employers to provide reasonable accommodations. Email humanresources@rmu.edu or call (412) 397-6270 to request accommodations for applying or performing the job.

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