Personal Financial Representative

Personal Financial Representative Finance Jobs

2 jobs found

1d ago

Licensed Financial Services Representative (Personal Banker)

First Citizens Bank Winston-Salem, NC

Winston-Salem, NC

1d ago

Full time Client Relations Client Service Financial Planning

Apply Now

Job Description

First Citizens Bank is hiring a Licensed Financial Services Representative (Personal Banker) for an onsite role in Winston-Salem, NC. This position supports branch sales and service delivery by helping customers open deposit accounts and access related banking services, while also identifying and referring sales opportunities. The role may be filled as licensed or non-licensed and includes meeting sales and service standards while following regulations and established procedures.

What you’ll do

Drive individual and/or team financial, production, and relationship results aligned to assigned metrics and goals.
Engage with customers, prospects, and referral sources through proactive outreach and consistent sales follow-through.
Initiate customer conversations to uncover sales and referral opportunities.
Listen attentively, ask insightful questions to understand customer needs and preferences, and take prompt action to address immediate needs.
Provide relevant financial guidance through appropriate partnering, planning, and preparation to support informed decision-making.
Foster collaborative partnerships that deliver value for customers, prospects, and colleagues.
Optimize day-to-day performance by seeking coaching, supporting Bank initiatives, and leveraging available tools.
Represent the Bank in the community by participating in civic and community events to generate additional business and identify potential CRA opportunities.
Maintain compliance with all regulations, bank policies, procedures, and delegated authorities to manage risk across credit, operational, reputational, regulatory, and legal areas of personal interactions, customer transactions, and financial exposures.
Complete all required training by established deadlines and perform general office management duties as assigned to support operational efficiency.
In deposit-taking roles, ensure accountability for transaction accuracy and operational efficiency of that function, with outcomes tied to both individual contribution and team performance.

What you bring

Ability to apply a structured sales process.
Financial guidance and expertise, supported by financial literacy.
Knowledge of retail banking products and services and confidence in building productive relationships.
Sales outreach experience and strong written and verbal communication.
Self-starter with discipline to manage daily calling activity to achieve required results.
Customer service skills that build trust and confidence with clients.
Interpersonal comfort and confidence in proactively engaging in conversation.
Adaptability to learn and adapt quickly to new information and technology.
Teamwork focus on building strong working relationships both within the team and cross-functionally.
Ability to influence by building rapport with different personalities and driving positive results.
Agility to process information and move quickly through problem resolution.
Must have or acquire Series 6 or 7, 63, and state-specific life insurance licenses within a reasonable timeframe of hire date.

Minimum education and experience

Bachelor’s Degree and 1 years’ experience in Sales, customer service, or lending
OR High School Diploma or GED/Equivalent and 5 years’ experience in Sales, customer service, or lending
OR 6 months of experience in a customer support role at First Citizens Bank
OR participation in a First Citizens career development program

Preferred experience

Financial services sales, telephone sales
One year experience in a licensed sales role

Benefits

First Citizens Bank offers a benefits program. More information is available here: https://jobs.firstcitizens.com/benefits.

View full job page →

2d ago

Bank Financial Services Representative (Personal Banker)

First Citizens Bank Huron, SD

Huron, SD

2d ago

Full time Client Relations Client Service Financial Services

Apply Now

Job Description

The Financial Services Representative (FSR) supports sales and service delivery in the branch by building and expanding banking relationships through proactive outreach and customer service. The role focuses on deposit account openings, lending support, opportunity referral, and consistent adherence to regulatory and bank requirements in an onsite Huron, SD environment.

Role Overview

As an FSR, you will contribute to community-aligned sales and service execution while strengthening long-term customer relationships. Key duties include opening deposit accounts and related services, participating in lending activities (including consumer real estate secured), and identifying or referring sales opportunities to the appropriate bank partner.

Core Responsibilities

Meet individual and/or team financial, production, and relationship results based on assigned metrics and goals.
Align sales outcomes with community needs while supporting the organization’s commitment to diverse lending.
Engage customers, prospects, and referral sources through proactive outreach.
Represent the Bank in the community when appropriate by attending civic and community events to generate business and identify potential CRA opportunities.
Use sales practices designed to create value for both customers and the bank.
Partner on planning and preparation to ensure customer conversations include relevant financial guidance for informed decisions.
Build collaborative partnerships that deliver value for customers, prospects, and colleagues.
Initiate conversations to uncover sales or referral opportunities.
Listen attentively, ask insightful questions to understand customer needs and preferences, and take prompt action to address immediate needs.
Seek coaching, support bank initiatives, and leverage tools to optimize performance.
Comply with all regulations, bank policies, procedures, and delegated authorities related to credit, operational, reputational, regulatory, and legal risk for personal interactions, customer transactions, and financial exposures.
Complete required training by established deadlines.
Perform general office management duties as assigned to help maintain operational efficiency.
For associates in roles defined to take deposits: ensure transaction accuracy and operational efficiency for that function.

Required Qualifications

Minimum Required Education and Experience: Bachelor’s Degree and 1 years’ experience OR High School Diploma or GED/Equivalent and 5 years’ experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
Sales Outreach: Self-starter who can manage daily calling activity to achieve required results.
Communication Skills (Interpersonal): Comfortable and confident proactively engaging in conversation.
Customer Service Skills: Builds trust and confidence with clients.
Adaptability: Learns and adapts quickly to new information and technology.
Teamwork: Works to develop strong relationships with team members and cross-functional partners.
Influence: Builds rapport with different personalities to drive positive outcomes.
Agility: Processes information quickly and moves through problem resolution.
Structured Sales Process: Applies a structured approach to sales execution.
Financial Guidance and Expertise: Provides financial guidance supported by financial literacy.
Retail Banking Knowledge: Understands retail banking products and services.

Preferred Experience

Financial services sales and telephone sales.

Required Licenses or Certifications

Where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role.

Skills and Position-Specific Focus

Application of a structured sales process
Providing financial guidance and expertise
Financial literacy
Knowledge of retail banking products and services

Benefits

Benefits are an integral part of total rewards at First Citizens Bank. The bank is committed to providing a competitive, thoughtfully designed, quality benefits program for associates. Additional information is available at https://jobs.firstcitizens.com/benefits.

View full job page →

Personal Financial Representative Finance Jobs

Licensed Financial Services Representative (Personal Banker)

Bank Financial Services Representative (Personal Banker)

Get Personal Financial Representative Finance Jobs alerts