Chargebacks Finance Jobs

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Finance Coordinator III

TEKBERRY Charlotte, NC

Charlotte, NC

Today

$32 - $36/hr Contract Accounting Chargebacks Data Analytics

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Job Description

This contract role in Charlotte, NC (hybrid) focuses on managing financial disputes and deductions to support optimized cash flow and profitability. The Finance Coordinator III works across Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations to resolve chargebacks, invoicing issues, and collection matters.

Scope of the Position

Responsible for overseeing disputes and deductions to improve cash flow and profitability, coordinating with multiple internal and customer-facing teams to ensure timely resolution of chargebacks and related financial impacts.

Key Responsibilities

Analyze root causes of chargebacks and invoicing errors; escalate issues to help prevent repeat occurrences.
Notify customers regarding invalid chargebacks and initiate recovery actions.
Communicate significant issues to Sales and Customer Operations as appropriate.
Lead collections for disputed accounts while meeting performance targets established by leadership.
Support continuous improvement through systems and reporting tools enhancements.
Enforce dispute and deduction policies to safeguard company assets.
Participate in projects involving chargebacks, invoicing, and order processing system enhancements.
Own the chargeback process in alignment with sales objectives, ensuring disputes are resolved promptly and minimizing bad debt and P5 losses.
Keep the Supervisor informed of ongoing issues and request credit or debit memos promptly to maintain clean receivables.
Maintain forward-thinking, proactive problem-solving practices.
Keep documentation current for all assigned controlled documents.

Required Qualifications

Associate degree and 5+ years of experience in Finance, Accounts Receivable, and Corporate Collections.
Adaptability in a dynamic, fast-changing environment.
Strong customer focus and commitment to quality.
Excellent verbal and written communication skills.
Analytical mindset with strong problem-solving abilities.
Effective time management and prioritization skills.
Collaborative team approach with leadership potential.
Current utilization and proficiency in SAP, Microsoft Office, Windows, SharePoint, and advanced Excel skills.

Education and Experience (Preferred)

Bachelor’s degree and 10+ years of experience in Finance, Accounts Receivable, or Corporate Collections.

Technology and Tools

SAP
Microsoft Office
Windows
SharePoint
Excel

Role Details

Location: Charlotte, NC (hybrid)
Employment type: Contract
Compensation: USD 32 to 36 per hour

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