JPMorgan Chase’s Consumer & Community Banking Technology organization is seeking an Infrastructure Finance & Business Management Senior Associate to help steward budgets and forecasts, optimize infrastructure costs, and strengthen management reporting. This onsite role in Wilmington, Delaware, requires a Bachelor’s degree in Business, Finance, Economics, or a related field and focuses on partnering across Finance and Infrastructure teams to support risk, audit, and process improvements.
Responsibilities
- Collaborate with Infrastructure Managers and Finance teams within Consumer and Community Bank Technology to deliver accurate forecasts, monitor monthly spend against budget, and optimize infrastructure expenses.
- Respond promptly to executive ad-hoc requests related to project management, presentation development, and business analysis.
- Organize complex information strategically, demonstrating strong design sense and proficiency in Excel and PowerPoint.
- Develop wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards.
- Communicate effectively with key business partners to understand projects and drive next steps.
- Project manage and deliver key work streams and tasks.
- Identify important business risks on the platform and drive the remediation of mitigating controls.
- Support audit, regulatory, and compliance deliverables; help advance action plans within the Risk Control Self-Assessment framework.
- Coordinate team activities and prepare materials for town halls, employee recognition, and strategy sessions.
- Collect and maintain internal resources and documentation on collaboration platforms such as SharePoint.
- Participate in collaborative initiatives with team members and global managers, seeking opportunities to simplify, improve, and add value to existing processes.
Requirements
- Bachelor’s degree in Business, Finance, Economics, or a related area.
- Prior experience in a Business Management or COO role.
- Proven track record of delivering timely, high-quality presentations and reports for diverse projects and stakeholders; strong attention to detail with a focus on design excellence.
- Ability to work with multiple stakeholder groups and drive agendas forward.
- Excellent communication, organization, and project management skills.
- Capability to articulate thoughtful design decisions and rationale.
- Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).
- Self-motivated, persistent, and able to operate with a high degree of independence.
- Strong written and oral communication skills.
- Effective time management and prioritization abilities.
Technologies
- Microsoft Excel
- Microsoft PowerPoint
- Pivot Tables
- SharePoint
Benefits
- Base salary determined based on role, experience, skill set, and location
- Commission-based pay for eligible roles
- Discretionary incentive compensation, paid in cash and/or forfeitable equity
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About Us
Chase is a leading financial services firm that supports nearly half of American households and small businesses in achieving their financial goals through a broad spectrum of products. Our mission centers on building engaged, lifelong relationships and placing customers at the heart of everything we do, while also helping small businesses, nonprofits, and cities grow by delivering comprehensive financial solutions.
We offer a competitive total rewards package, including a base salary aligned with the role, experience, and location, with eligible roles potentially receiving commission and discretionary incentives. A wide range of benefits is available based on eligibility, including health care, wellness resources, retirement plans, and other programs designed to meet employee needs. We value diversity and inclusion and are an equal opportunity employer, committed to providing opportunity without regard to protected attributes or status.
About the Team
Our Consumer & Community Banking division serves Chase customers with a broad array of financial services such as personal banking, credit cards, mortgages, auto financing, investment guidance, small business lending, and payment processing. The organization leads in U.S. credit card sales and deposit growth and boasts the most-used digital solutions, while prioritizing customer satisfaction.
Global Finance & Business Management focuses on strategic capital management, growth and efficiency initiatives, financial reporting, and proactive risk management. The team delivers insights and recommendations to drive results and support decision-making, helping the company navigate varied market conditions while protecting a strong balance sheet.
