Senior Home Office Transitional Financial Advisor
Job Description
Support transitional client coverage across multiple branch offices by maintaining relationships, resolving open service items, and coordinating with internal teams.
Key Responsibilities
- Preserve and restore customer relationships when a former Financial Advisor is unable to meet obligations
- Deliver excellent client service and provide suitable investment advice during the transition period
- Serve as the primary point of contact with initial outreach and ongoing guidance for assigned clients
- Research and resolve service issues or unfinished tasks for clients
- Partner with Business Office Administrators to maintain a high standard of customer service
- Keep the department informed of any Compliance or Field Service concerns
Required Qualifications
- 2+ years of experience as a Financial Advisor
- Series 7 and 66 licenses (required)
- Insurance licenses required: life, health, and variable annuity
- Ability to travel 1–2 weeks per trimester
- Strong flexibility, reliability, and decision-making skills
- Strong communication and organizational skills
- Strong telephone and customer-service skills
- Demonstrated client service focus and ability to manage changing priorities and assignments
- Ability and willingness to travel extensively to support branch coverage needs
- Bachelor’s degree in a business-related field is preferred
Tools and Technologies
- Salesforce
- MoneyGuide
Office Hours and Work Schedule
- Client availability: Monday–Friday, 8 am–6 pm CST
- Work hours are based on your time zone and will be discussed during the interview process
Location and Travel
- St. Louis, MO (onsite)
- Travel expected: 1–2 weeks per trimester
- Supports 4–6 branch offices remotely
Compensation
- Salary range: USD 72,700–119,800 per year
Benefits
- Medical and prescription drug coverage
- Dental
- Vision
- Voluntary benefits (including accident, hospital indemnity, and critical illness)
- Short- and long-term disability
- Basic life
- Basic AD&D coverage
- 401(k) retirement plan
- Tax-advantaged accounts: health savings account and flexible spending account
- 10 paid holidays
- 15 days of vacation for new associates starting January 1 each year
- Sick time
- Personal days
- Paid day for volunteerism
- Bonuses and profit sharing (associates may be eligible)
- Employee Assistance Program
Additional Notes from the Role
- HQ Transitional Financial Advisor role supporting branch coverage when a former Financial Advisor is unable to meet obligations
- Professional financial services designations are noted as a differentiator
- Demonstrated success building and maintaining client relationships during periods of change or transition
- Experience collaborating with branch teams to deliver exceptional client outcomes
- Familiarity with financial planning and relationship management tools, including Salesforce and MoneyGuide