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Health-Vision Insurance/Financial Coordinator

Indiana EyeCare Center Indianapolis, IN

Indianapolis, IN

Today

$20 - $24/hr Full time Administrative Support Client Service Front Desk

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Job Description

The Health-Vision Insurance/Financial Coordinator role at Indiana EyeCare Center is an on-site position in Indianapolis, IN, focused on keeping the front desk running smoothly while supporting insurance verification, payments, and billing-related workflows. You will welcome and register patients, manage check-in and check-out, and handle coordination tasks that help maintain an organized patient schedule and accurate reporting.

This full-time or part-time position offers an hourly rate of $20.00 to $24.00. The role requires 5 years of related experience in insurance billing/payment entry, along with a bachelor’s degree (required). A COVID vaccination proof requirement applies.

Key Responsibilities

Welcome and register both new and established patients.
Check in and check out patients with accuracy.
Manage patient flow to keep the office schedule running smoothly.
Help prepare patient files and records for upcoming visits.
Maintain organization and flow of patients at the front desk.
Verify insurance benefits and process insurance payments and billing-related tasks.
Collect co-pays and outstanding balances, send monthly statements, and send accounts to collections.
Answer patient billing and insurance questions.
Answer phones, confirm and reschedule appointments, and keep schedules full by managing patient recalls.
Schedule future appointments as recommended by the doctor.
Support office team efforts tied to practice goals, including patient visits per month and specialty products/services provided per month.
Assist in other office areas such as optical and preliminary testing to keep operations on schedule, with training provided.
Balance and run daily and monthly reports with accuracy.
Maintain adequate supplies for the office and keep supply lists up to date.
Build understanding of optical/medical terminology.
Serve as administrative assistant to the doctor.

Requirements

Ability to thrive in a busy environment and multi-task accurately.
Excellent communication and phone skills.
Strong math skills.
Bachelor’s degree (required).
Detail-oriented approach.
Maintain professionalism and composure while handling upset patients, with understanding and empathy.
Medical insurance knowledge or experience is beneficial, and the role can be trained.
Insurance Billing/Payment Entry: 5 years (required).
Relocate to Indianapolis, IN 46250 before starting work (required).

Benefits

Employee discount
Health insurance
Paid time off
Vision insurance

Work location: In person. Job types: Full-time, Part-time. Pay: $20.00 to $24.00 per hour.

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