Health-Vision Insurance/Financial Coordinator

The Health-Vision Insurance/Financial Coordinator role at Indiana EyeCare Center is an on-site position in Indianapolis, IN, focused on keeping the front desk running smoothly while supporting insurance verification, payments, and billing-related workflows. You will welcome and register patients, manage check-in and check-out, and handle coordination tasks that help maintain an organized patient schedule and accurate reporting.

This full-time or part-time position offers an hourly rate of $20.00 to $24.00. The role requires 5 years of related experience in insurance billing/payment entry, along with a bachelor’s degree (required). A COVID vaccination proof requirement applies.

Key Responsibilities

• Welcome and register both new and established patients.
• Check in and check out patients with accuracy.
• Manage patient flow to keep the office schedule running smoothly.
• Help prepare patient files and records for upcoming visits.
• Maintain organization and flow of patients at the front desk.
• Verify insurance benefits and process insurance payments and billing-related tasks.
• Collect co-pays and outstanding balances, send monthly statements, and send accounts to collections.
• Answer patient billing and insurance questions.
• Answer phones, confirm and reschedule appointments, and keep schedules full by managing patient recalls.
• Schedule future appointments as recommended by the doctor.
• Support office team efforts tied to practice goals, including patient visits per month and specialty products/services provided per month.
• Assist in other office areas such as optical and preliminary testing to keep operations on schedule, with training provided.
• Balance and run daily and monthly reports with accuracy.
• Maintain adequate supplies for the office and keep supply lists up to date.
• Build understanding of optical/medical terminology.
• Serve as administrative assistant to the doctor.

Requirements

• Ability to thrive in a busy environment and multi-task accurately.
• Excellent communication and phone skills.
• Strong math skills.
• Bachelor’s degree (required).
• Detail-oriented approach.
• Maintain professionalism and composure while handling upset patients, with understanding and empathy.
• Medical insurance knowledge or experience is beneficial, and the role can be trained.
• Insurance Billing/Payment Entry: 5 years (required).
• Relocate to Indianapolis, IN 46250 before starting work (required).

Benefits

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work location: In person. Job types: Full-time, Part-time. Pay: $20.00 to $24.00 per hour.