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Job Description

Context: Lead the full healthcare revenue cycle with strategic oversight, team development, and performance-driven improvements.

Responsibilities

  • Provide strategic leadership, coaching, and development for billing and insurance team members.
  • Oversee onboarding, training, performance management, and ongoing staff development.
  • Establish departmental goals, productivity standards, and performance expectations.
  • Conduct performance evaluations and support development planning.
  • Build a culture focused on accountability, collaboration, and continuous improvement.
  • Direct insurance verification and prior authorization processes.
  • Oversee end-to-end claims submission, payment posting, denial management, and follow-up.
  • Monitor accounts receivable and collections performance to support revenue targets.
  • Ensure timely and accurate claims processing.
  • Develop and implement best practices to maximize reimbursement and improve revenue cycle efficiency.
  • Track revenue cycle metrics, reimbursement trends, and overall financial performance.
  • Create action plans to improve collections, reduce denials, and optimize cash flow.
  • Support budgeting, forecasting, and financial planning activities.
  • Prepare and present performance reports and financial insights to leadership.
  • Identify opportunities to strengthen financial controls, processes, and operational performance.
  • Ensure compliance with HIPAA, CMS, payer requirements, and applicable healthcare regulations.
  • Participate in audits, compliance reviews, and corrective action planning.
  • Develop and maintain departmental policies, procedures, and internal controls.

Requirements

  • Bachelor’s degree preferred.
  • Five years of healthcare revenue cycle experience.
  • Three years of leadership experience.
  • Strong knowledge of medical billing, insurance reimbursement, and revenue cycle operations.
  • Experience with EMR and practice management systems.
  • Strong analytical, financial, leadership, and communication skills.

Technology

  • EMR
  • Practice management systems

Location

  • Farmington Hills, MI (onsite)

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