Product Operations Associate, Finance Transformation - Future Platforms | Housing

Support housing customers as they launch EliseAI’s AI-powered financial operations products by reconciling data, validating workflows, and partnering across teams to improve deployment quality.

Responsibilities

• Review and reconcile customer financial data; investigate discrepancies and help resolve missing or inconsistent information with customers.
• Partner directly with customers’ accounting and finance teams to understand their processes and gather deployment-ready information.
• Test product workflows and validate outputs; document issues clearly and collaborate with Product and Engineering to drive fixes.
• Track open items, flag blockers early, and keep customers and internal teams updated on progress.
• Create checklists and documentation to improve launch accuracy and efficiency for future deployments.
• Spot recurring problems and identify opportunities to reduce manual effort through product improvements and automation.

Requirements

• 1–2 years of experience in audit or assurance at a Big Four firm or another accounting firm.
• Strong accounting foundation, including reviewing financial records, performing reconciliations, and investigating discrepancies.
• Excellent Excel or Google Sheets skills, with comfort working with large, imperfect datasets.
• High attention to detail and ability to manage multiple priorities while maintaining accuracy.
• Clear communication skills and experience working directly with clients.
• Proactive problem-solving approach, including asking thoughtful questions and moving work forward with limited direction.
• Interest in technology and AI, with willingness to learn new systems and collaborate closely with technical teams.
• Bachelor’s degree in accounting, finance, or a related field; CPA or progress toward CPA is a plus.
• Willingness to work in person at the office 4–5 days per week.

Technologies

• Excel
• Google Sheets

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend
• Collaborative in-office environment with open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• Relocation packages covered

Location: New York City; Toronto (onsite)

Employment type: Full time

Department: Product

Compensation range: USD 100,000 - 160,000 per year