Automotive Finance Manager

Spitzer Autoworld offers a flexible work schedule, ongoing training through Spitzer University, and a team culture built on development and advancement from within. As an Automotive Finance Manager onsite in Cuyahoga Falls, OH, you will help deliver financing and insurance options that support customers while meeting dealership goals.

Responsibilities

• Sell financing and insurance programs to dealership customers
• Own the attainment and gross production of financial services goals and objectives
• Review customer credit applications and present available options
• Make extended service contracts and other owner protection programs available to customers
• Assess profitability of dealership financing arrangements
• Use the menu selling process and conduct clear, customer-focused presentations
• Maintain Customer Satisfaction scores at or above company standards
• Ensure compliance with all applicable laws and regulatory obligations for financial services and products, including Red Flag standards and laws
• Comply with Safeguard and Transaction compliance rules and regulations
• Carry out organizational activities in alignment with organizational guidelines and local, state, and federal regulations
• Oversee completion and submission of all financing documents
• Act as liaison between the customer and the lending institution
• Ensure adherence to company F&I reporting requirements
• Attend weekly manager meetings
• Work directly with employees and customers to build relationships and bridge disconnects in the sales process
• Build customer rapport to establish a referral network and present finance and product options
• Meet monthly objectives
• Coordinate with service advisors to address customer inquiries related to warranty and service contracts
• Provide training to the sales team on finance and lease programs and dealership extended service offerings
• Perform other related duties as assigned

Requirements

• At least 2 years of dealership experience
• Previous desk experience is a plus
• Ability to develop and maintain customer relationships
• Strong computer skills
• Ability to present a proper menu presentation
• Provide desk support when needed and work with the management team
• Deal with local and national bankers and manufacturer representatives
• Understand tag and title laws, including DMV requirements
• Ability to multi-task in a fast-paced work environment
• Successful completion of MVR, background check, and pre-employment drug screen
• Valid driver’s license with a good driving record
• Must be authorized to work in the United States
• Experience: CDK: 1 year (Preferred); dealership finance: 2 years (Preferred)
• License/Certification: driver’s license (Required)

Benefits

• Flexible work schedule
• Ford product training and ongoing training with Spitzer University
• Opportunities for advancement, including promotion from within
• 401K with a 5% employer match
• Medical, dental, and vision insurance
• Generous paid time off (80 hours after 1 year of service)
• Paid uniforms, name badges, and business cards
• Employee assistance program
• Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage, and HSA with employer contribution
• Referral program
• Disability insurance
• Health savings account
• Life insurance
• Paid training
• Prescription drug insurance
• 401(k) and 401(k) matching
• Dental insurance
• Vision insurance

Equal Employment Opportunity / ADA

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application Question

Are you willing to undergo a background check and drug screen, in accordance with local laws and regulations?

Technologies: CDK