Brokerage Operations & Finance Analyst

Brokerage Operations & Finance Analyst needed to own end-to-end back-office brokerage execution, from document handling and billing through claims, compliance, and recovery.

Responsibilities

• Run back-office brokerage operations for 1,000+ loads per month.
• Manage freight documentation, including PODs, BOLs, rate confirmations, and carrier invoices.
• Handle customer invoicing, carrier payables, and receivables.
• Reconcile payments and resolve billing gaps through document review and follow-ups.
• Audit freight charges, investigate billing discrepancies, and pursue resolution for outstanding invoices, payments, and missing paperwork.
• Maintain accurate financial and operational records; prepare reports to support stronger financial controls.
• Own freight and cargo claims end to end, including investigation, settlement, and recovery.
• Negotiate with carriers, customers, and insurers to resolve claims and recover losses.
• Collect and review supporting claim documentation and keep each open claim moving to closure.
• Support carrier onboarding by verifying insurance and ensuring compliance with FMCSA and company requirements.
• Maintain carrier records and track missing documents and expiring requirements.
• Coordinate with carriers, customers, factoring companies, and internal teams to resolve issues quickly.
• Use the TMS, automation, and other tools to reduce manual work and improve accuracy and speed.
• Identify opportunities to streamline operations and tighten financial processes.

Requirements

• 3+ years of experience in freight brokerage, trucking, 3PL, or transportation operations.
• Hands-on experience with freight invoicing, AP/AR, reconciliation, and transportation document workflows.
• Proven ability to manage freight and cargo claims independently, from start to finish.
• Strong understanding of brokerage operations, carrier liability, cargo insurance, and compliance requirements.
• Solid TMS and Excel skills, plus the ability to learn new software quickly.
• High attention to detail and accuracy in a high-volume environment.
• Clear communication and persistence to track down information and close out issues.

Technologies

• TMS
• Excel

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Paid holidays
• 401(k)
• 401(k) matching
• Retirement plan

Nice to Have

• Experience with refrigerated, temperature-controlled, or produce freight.
• Knowledge of cargo claims rules (including the Carmack Amendment), freight audits, factoring, and carrier payment processes.
• Experience improving workflows through automation or financial reporting.
• Bachelor’s degree in finance, accounting, business, supply chain management, or related field.

What We Offer

• $70,000–$85,000 base salary
• Remote or hybrid work
• Medical insurance
• Paid time off
• Paid holidays

Pay: USD 70,000.00 - 85,000.00 per year

Application Questions

• Are you authorized to work in USA? Sponsorship is not offered.
• Are you located in NYC metro area? This role can be hybrid or fully remote.
• Do you have 3 or more years of experience working for a brokerage, freight company or similar?

Work Location: Hybrid remote in Bronx, NY 10474