Finance Assistant

The Finance Assistant role at Dayspring Health is an on-site position in Hilliard, FL, delivering essential financial coordination and office support. The role covers resident documentation, benefit restoration, and compliance activities within a full-time schedule, Monday through Friday, 9:00 am to 5:00 pm, with starting compensation of $17.25 per hour plus benefits.

Responsibilities

• Acquire familiarity with the facilities, residents, and daily office routines.
• Complete training in Point Click Care and develop proficiency to handle resident progress notes, updates (clinical and financial), and secure messaging to case managers, physicians, and staff.
• Adhere to infection control, food handling, major emergency management, abuse, neglect and exploitation protocols, Alzheimer’s care, activities of daily living assistance, DNROs, elopement and wandering policies, HIPAA regulations, resident rights, and HIV care coordination; identify significant changes in resident conditions.
• Learn the Rules and Regulations for Assisted Living Facilities and collaborate with Facility Managers to address compliance concerns.
• Coordinate with representatives from various long-term care organizations/providers to assist residents with benefit restoration; take ownership of benefit restoration cases.
• Engage with local Social Security and DCF offices to ensure smooth processing of benefit applications.
• Complete the Limited Mental Health certification and attain Mental Health First Aider status.
• Participate in stay interviews with leadership to address needs, provide feedback, and outline future career goals.
• Advocate for Resident Rights and Care Services; educate care coordination staff on benefit application processes; conduct audits to address compliance concerns.
• Lead benefit restoration meetings with Facility Managers, Case Managers, and Care Coordinators; support facility and staff success against compliance goals.
• Identify opportunities for growth in programs and services; assist in training new staff through hands-on onboarding.
• Foster internal discussions to proactively identify improvements in Care Services, Staff Engagement, and overall organizational success.

Requirements

• At least 1 year of experience in a professional office setting.
• At least 1 year of experience in accounting or financial management.
• Familiarity with Long Term Care benefit programs for the State of Florida.
• Willingness to learn Assisted Living Facility rules and regulations.
• Willingness to learn revenue optimization principles.
• Comfort with phone communications and strong interpersonal skills.
• People oriented and process oriented, with demonstrated compassion and patience.
• Professional communication and collaboration with colleagues and stakeholders.

Technologies

• Point Click Care

Benefits

• 401(k)
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance

Schedule

Monday to Friday, 9:00 am to 5:00 pm.

Compensation

Starting rate of $17.25 per hour, with potential increases as training and experience progress.

Location

Business Office with travel to facilities as needed.

Job Type

Full-time

Ability to Commute

Hilliard, FL 32046 (Required)

Ability to Relocate

Relocation to Hilliard, FL 32046 before starting work (Required)

Work Location

In person