Insurance/Financial Coordinator

The Financial Coordinator role at Modern Orthodontics oversees billing, insurance processing, and related administrative tasks at the Clermont, Florida clinic, with an on-site work arrangement and a focus on maintaining accurate financial records and compliant patient services.

Responsibilities

• Perform a range of financial, administrative, and insurance-related activities to support patient care.
• Contact patients with past-due balances and arrange feasible payment plans.
• Verify insurance coverage and outline available financial resources for patient treatments.
• Communicate with patients about overdue accounts via phone, email, and text messaging.
• Collaborate with clinic staff to ensure timely collection of payments.
• Receive and process payments on delinquent accounts.
• Assist patients in establishing payment arrangements as needed.
• Perform general office and administrative duties to support the patient process.
• Process and document clinic forms accurately to maintain HIPAA and state law compliance.
• Verify patient eligibility, submit insurance claims, and manage the claim process until funding.
• Reconcile cash balances and manage accounts receivable and payable, including bank deposits.
• Update and adjust patient ledgers as necessary.

Requirements

• High School diploma required.
• Minimum of 1 year experience in billing, collections, or insurance processing.
• Basic computer proficiency and familiarity with standard office equipment.
• Basic mathematical knowledge.
• Basic knowledge of insurance administration or processing.
• Intermediate proficiency in MS Office applications, with emphasis on SharePoint and Excel.

Technologies

• Microsoft Office
• SharePoint
• Excel

Compensation

Pay range is $18.00 - $20.00 per hour.

Location

Clermont, FL, onsite at the clinic.

Benefits

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan with company matching
• Two weeks of paid time off in the first year plus paid holidays
• Discounts on braces and clear aligners for you and your family members
• Employee discount
• Health insurance
• Vision insurance