Learning Experience Leader - Financial Support

TaskUs is seeking a Learning Experience Leader to help build and maintain a professional, positive learning environment in support of financial learning initiatives and product-aligned training methodologies. The role will design, deliver, and refine training across multiple audiences while tracking trainee progress and reinforcing the company’s Code of Conduct.

This position is based in Nashville, TN (onsite) and offers a USD 54,000 to 82,000 per year salary range. Candidates must meet the stated eligibility and education requirements, with an emphasis on comfort using modern productivity tools and facilitating learning sessions.

Key Responsibilities

• Set the standard through conduct, work ethic, integrity, and character
• Create and deliver end-user, partner, and distributor training, including curriculum, training, and exams for general preparatory courses prior to enterprise endorsement
• Deliver technical preparatory training based on basic skill requirements identified by enterprise needs
• Complete training projects and motivate trainees using effective training practices
• Continuously improve training programs and other learning opportunities across the organization
• Amend and revise programs as the work environment changes
• Serve as a content expert and maintain relevant training documents and training materials for sessions delivered
• Develop and create induction programs
• Monitor and review trainee progress using questionnaires and discuss findings with their managers
• Ensure statutory training requirements are met, understand e-learning techniques, and participate in the creation and/or delivery of e-learning packages
• Research and present new technologies and methodologies in workplace learning
• Ensure trainees adhere to the company’s Code of Conduct

Requirements

• Must be 18 years of age or older
• High School Diploma or GED required
• Proficient in Microsoft and Google applications
• Ability to solve problems and think critically
• Follow well-defined methods, procedures, reports, and forms, with competent job execution
• Ability to present and facilitate class discussions
• Energetic, enthusiastic, and creative mindset; able to motivate and engage an audience
• Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
• Excellent oral and written communication skills
• Ability to work a flexible schedule, including weekends, holidays, and longer hours
• Preferred: technical savviness

Technologies

• Microsoft
• Google
• e-learning

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off including vacation, sick leave, and holidays

Nice to Have

• 1 to 2 years of working experience in a related field (training or teaching experience)
• Strong leadership skills with experience handling groups

Application Details

• Expected to remain open until 11-23-2026
• Interested candidates are recommended to apply within 7 days of the posting date to support consideration

Work location: In person.