Trust Officer

The Trust Officer role at Charles Schwab is a hybrid remote position in Henderson, NV, focused on managing relationships with registered investment advisors and trust beneficiaries while ensuring compliance with bank policies and applicable regulations.

Responsibilities

• Serve as the primary point of contact for the assigned book of trust accounts.
• Administer each trust in accordance with applicable laws, regulations, and the terms of its governing instrument.
• Maintain high client service levels by promptly researching and responding to registered investment advisors, trust beneficiaries, internal financial consultants, and other centers of influence in the account relationship.
• Present discretionary memorandums for review and approval by the Discretionary Distributions Committee.
• Document directed distributions for the administrative file and for the Personal Trust Fiduciary Committee.
• Manage the volume of new accounts through the post acceptance administrative review process.
• Ensure proper receipt of and accounting for miscellaneous assets in established trust accounts.
• Respond to initial inquiries from Schwab advisors, third party contacts, and private individuals regarding both current and future trust prospects.
• Perform Post Acceptance and Annual administrative account reviews for assigned accounts.
• Participate in special projects as needed.
• Provide support to the Senior Trust Officer and Director.
• Provide training and support to junior staff.

Requirements

• 5+ years of experience in personal trust administration as the primary trust professional with an assigned book of business.
• Experience with directed trusts preferred.
• Bachelor's degree or higher; CTFA preferred, or equivalent work experience.
• Strong knowledge of trust administration principles with practical experience managing trusts governed by Delaware and Nevada law is a plus.
• Excellent organizational skills and the ability to manage multiple priorities without compromising quality or accuracy.
• Strong interpersonal and communication skills and the ability to interact effectively with a diverse range of people.
• Highly motivated, self-starting, and proactive.

Benefits

• 401(k) with company match and Employee Stock Purchase Plan
• Paid time off for vacation, volunteering, and a 28-day sabbatical after every five years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Position Type

• Regular

What’s in it for you

• 401(k) with company match and Employee Stock Purchase Plan
• Paid time off for vacation, volunteering, and a 28-day sabbatical after every five years of service for eligible positions
• Paid parental leave and family-building benefits
• Tuition reimbursement
• Health, dental, and vision insurance