Channel Finance Analyst

TCL North America is seeking a Channel Finance Analyst to support customer and retail channel accounts from the Irvine, CA office. This role focuses on keeping accounts receivable accurate and up to date while driving timely cash collection, resolving discrepancies, and strengthening credit and deductions management across the order-to-cash lifecycle.

Role overview

The Channel Finance Analyst serves as a key Finance partner for assigned customer accounts, taking ownership of day-to-day account activity and collaborating with Finance, Sales, Logistics, Operations, and customers. The work centers on accounts receivable and collections, including cash application, reconciliation, deductions and chargebacks, trade spend tracking, and credit management to support accurate customer balances and recoveries.

Key responsibilities

• Act as the primary Finance contact for assigned customer accounts and manage day-to-day account activity.
• Manage customer vendor portals for invoicing, remittance retrieval, payment research, deductions, disputes, and related account tasks.
• Ensure customer invoices are transmitted accurately and on time via EDI, customer portals, or other required methods.
• Review and apply customer payments against remittance details, ensuring correct and timely posting in the applicable ERP and subledger.
• Monitor AR aging, follow up on past-due accounts, and support timely collections to minimize delinquency.
• Prepare and distribute Statements of Account and reconcile outstanding balances with customer records.
• Maintain accurate account notes, collection documentation, dispute activity, and customer records in company systems.
• Escalate significant collection risks, payment delays, or account discrepancies to Finance leadership as appropriate.
• Review and interpret customer contracts and promotional agreements to validate deductions, short payments, and chargebacks.
• Classify, research, and reconcile customer deductions to ensure proper financial treatment.
• Review and process routine promotional and contractual expenses, including MDF, STC, rebates, volume discounts, and other approved trade programs.
• Prepare and process credit memos and ensure expenses are matched against available accruals.
• Investigate unauthorized or abnormal deductions, including compliance chargebacks, quantity shortages, pricing discrepancies, returns, and other customer claims.
• Work with internal teams to obtain documentation and resolve disputes.
• Submit customer disputes through applicable retailer portals and follow up on outstanding claims and recoveries.
• Analyze AR aging, delinquency trends, customer payment patterns, deductions, and collection performance.
• Identify recurring deduction trends and recommend corrective actions to reduce financial leakage.
• Analyze customer and channel trade spend, including promotional effectiveness and ROI, to support contract decisions.
• Develop root-cause analyses for recurring deductions and chargebacks and identify opportunities for process improvement.
• Prepare recurring financial reports and account-level analyses for Finance and business leadership.
• Support forecasting, financial reporting, audits, and ad hoc analysis as required.
• Support month-end, quarter-end, and year-end closing activities related to AR, customer deductions, trade spend, and account reconciliations.
• Assist with internal and external audit requests and supporting documentation.
• Participate in process improvement, automation, and system enhancement initiatives.
• Support special projects and other Finance activities as assigned.

Required qualifications

• Associate’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant professional experience.
• 3+ years of directly relevant experience in Accounts Receivable, customer accounting, collections, deductions, chargebacks, credit, order-to-cash, or a similar finance function.
• Hands-on experience managing B2B customer accounts, including collections, account reconciliation, payment research, and deduction resolution.
• Experience reviewing and resolving customer deductions, short payments, chargebacks, or disputed balances.
• Experience working with customer or retailer vendor portals for invoicing, remittances, claims, deductions, and dispute resolution.
• Working knowledge of accounting principles and the order-to-cash cycle, including invoicing, cash application, collections, reconciliation, and credit memos.
• Strong Microsoft Excel skills, including PivotTables, XLOOKUP or VLOOKUP, SUMIFS, data reconciliation, and large-data analysis.
• Experience working within an ERP or financial management system.
• Strong analytical and problem-solving skills, with the ability to research discrepancies, determine root causes, and recommend solutions.
• Strong attention to detail and demonstrated ability to manage multiple customer accounts, priorities, and deadlines.
• Effective written and verbal communication skills and the ability to work cross-functionally with Finance, Sales, Operations, Logistics, and external customers.

Tools and systems

• Microsoft Excel (PivotTables, XLOOKUP, VLOOKUP, SUMIFS)
• EDI
• ERP/financial management systems, including SAP, Oracle, NetSuite, and Microsoft Dynamics

Compensation

The anticipated base salary range for this position ranges from $65,000 to $75,000 annually.

Benefits

• Vacation starting at 5 days per year
• Health & Wellness Days: 10 days per year (prorated based on start date)
• Paid holidays: 12 days per year
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) matching

Work environment

• Primarily a professional office environment with regular use of computers and standard office equipment.
• Ability to remain stationary and perform computer-based work for extended periods.
• Occasionally able to move throughout the office and lift or carry materials up to 15 pounds.
• Ability to communicate and exchange information with internal teams, customers, and business partners.
• Requires sustained attention and computer use for financial analysis, reporting, and account management.
• May require additional flexibility during month-end, quarter-end, year-end, and other critical Finance deadlines.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Additional notes

• Candidates must be legally authorized to work in the United States at the time of hire.
• TCL North America does not currently sponsor employment visas for this position.