Director, Financial Product Operations

Director, Financial Product Operations will lead transformation and operational execution across the financial product ecosystem supporting LyvWell Apartments’ multifamily and single-family housing businesses.

Responsibilities

• Lead end-to-end financial platform transformation while maintaining business continuity, controls, data integrity, and compliance.
• Collaborate with business and technology leaders to define transformation strategy, platform roadmap, requirements, priorities, and an execution plan.
• Drive platform modernization and process simplification; lead cross-functional teams and manage risks and dependencies.
• Deliver measurable improvements in efficiency, automation, scalability, and data visibility.
• Own the financial product strategy across multifamily and single-family housing ecosystems; align product priorities and roadmaps with business objectives and growth strategies.
• Partner with senior leadership to identify opportunities to optimize existing financial products and develop new capabilities that deliver measurable business and customer value.
• Act as a strategic advisor on financial product performance, market opportunities, operating models, and emerging C34.
• Lead the financial product roadmap and continuous optimization of financial products and supporting processes to improve scalability, efficiency, quality, and customer experience.
• Establish scalable operating models, processes, controls, and performance metrics to support growth and ecosystem complexity.
• Identify financial operational inefficiencies and opportunities for simplification, standardization, and process improvement; drive initiatives through implementation and measurable outcomes.
• Set governance frameworks and operating disciplines to ensure products and processes manage risk, regulatory requirements, financial controls, and business objectives.
• Define and monitor KPIs and reporting that provide leadership visibility into product performance, operational health, and strategic initiatives.
• Proactively identify risks, issues, and opportunities; drive cross-functional solutions that strengthen resilience and long-term scalability.

Requirements

• Undergraduate (Bachelor) degree in Finance or Accounting.
• 5-7 years of Yardi Systems Administration / Super User experience.
• 3-4 years of experience in Platform Transformation & Implementation.
• 3-4 years of experience in Financial Product Support / Product Ownership.
• 3-4 years of experience in Multifamily and/or Single-Family Housing industry.
• 5-7 years of relative work experience may offset the minimum educational requirements.

Technologies

• Yardi Systems

Location

• Cleveland Office: 4 days in office / 1 day remote (required on-site arrangement)
• Charleston Office: 5 days in office (required on-site arrangement)

Compensation

• $133,100 - 186,375 per year
• Commensurate with experience

Benefits

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace.