Patient-Facing

Patient-Facing Finance Jobs

3 jobs found

4d ago

Patient Financial Coordinator — Insurance, Billing & New Patient Experience

MaxLiving Chiropractic - Beltline Grand Rapids, MI

Grand Rapids, MI

4d ago

$21 - $24/hr Full time Accounting Administrative Support Appointment Coordinator

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Job Description

MaxLiving Chiropractic - Beltline is seeking a Patient Financial Coordinator to help run the financial experience of patient care at a fast-paced chiropractic health center in Grand Rapids, MI. This onsite role focuses on welcoming new patients, supporting insurance and coverage conversations, and ensuring balances and payments are handled with clarity and care.

What you’ll do

Welcome new patients, complete intake, and ensure paperwork is prepared before they see the doctor
Explain insurance benefits and out-of-pocket costs clearly, and follow up to confirm details when you don’t know
Process payments, set up payment arrangements, and work through financial objections professionally
Track cards on file and follow up on outstanding balances until they are resolved
Ensure each new patient leaves with next visits booked
Be the second set of hands at the desk to support daily front-office flow
Participate in community outreach about 6 to 8 hours per month, with some weekend availability

What you bring

At least 1 year handling payments and money conversations with customers (medical, dental, chiropractic, or wellness office preferred, insurance and billing training will be provided)
Confidence discussing costs, plans, and balances, including addressing pushback with kindness
Problem-solving mindset and enjoy helping people work through financial concerns
Strong attention to detail, ownership, and a standards-focused approach (described as needing an owner, not a helper)
Growth mindset
Shift availability required: Night Shift and Day Shift
Work location: In person

Pay, hours, and performance

$21–$24 per hour, based on experience
Performance review at 90 days and at one year
35–40 hours per week, Monday–Friday
One evening shift per week (after 7:30 PM)
Monthly KPI bonus of up to $3,000 a year, performance driven

Benefits

Paid time off
Paid sick time
Chiropractic care at no cost for you
50% off for an immediate family member in your household
Paid training
Continuing education
Supplement and retail discounts
Employee discount
On-the-job training
Parental leave
Professional development assistance

How to apply

Apply through Indeed. In your message, include an example of a time a patient or customer pushed back on a cost, including what you said and how it was resolved. Target start date is Monday, November 9, 2026.

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8d ago

Patient Financial Counselor

Mount Carmel Behavioral Health Columbus, OH

Columbus, OH

8d ago

Full time Accounting Billing Client Relations

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Job Description

The Patient Financial Counselor at Mount Carmel Behavioral Health in Columbus, OH provides patient-facing support to help individuals understand insurance coverage and their financial responsibilities. This onsite role focuses on accurate eligibility verification, patient counseling, upfront collections, and documentation that supports timely reimbursement and account resolution.

Key Responsibilities

Verify insurance benefits and audit admission paperwork for accuracy and completeness.
Review and update patient demographic and insurance details within the patient accounting system.
Counsel patients and guarantors on coverage, benefits, expected out-of-pocket costs, and available payment options.
Collect patient balances, including deductibles, copays, coinsurance, and other amounts due.
Complete financial assistance applications and verify income and expense documentation.
Prepare charity care documentation, administrative adjustment requests, and payment arrangements when required.
Maintain collection, charity, and adjustment logs, and review activity with leadership.
Analyze account information and take appropriate action to support timely payment and reimbursement.

Required Qualifications

High school diploma or equivalent required.
3+ years of experience in healthcare financial counseling, patient access, billing, or a related field required.
Extensive knowledge of Commercial Insurance, Medicare, and Medicaid required.
Strong customer service, communication, and problem-solving skills.
Ability to explain complex insurance and financial information to patients and families.

Additional Experience Details

Three years of collecting experience is required for this position. Five years is preferred.

Work Environment Expectations

As a patient-facing role within a behavioral health environment, the position requires compassionate, empathetic support. Emotional intelligence, patience, and the ability to assist patients through challenging situations are important to success in the role.

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20d ago

Nurse Practitioner or Physician Assistant

One Medical San Francisco, CA

San Francisco, CA

20d ago

$165k - $197k/yr Full time Nurse Practitioner Patient-Facing Primary Care

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Job Description

One Medical is hiring a full-time Nurse Practitioner or Physician Assistant to deliver patient-centered primary care onsite in San Francisco, CA (Financial District: Sutter office). The role includes managing a patient panel across acute, chronic, and well visits, with in-office care and occasional tele-health support.

Role Overview

You will manage a panel of patients with a range of needs, providing a mix of acute, chronic, and well visits. Care is delivered through in-office appointments and occasional tele-health, along with treatment in appropriate locations such as testing centers. The position also emphasizes ongoing clinical improvement through structured team learning and collaboration.

Key Responsibilities

Manage a patient panel with a broad range of needs, completing a mix of acute, chronic, and well visits
Provide patient care in-office or in testing centers and conduct occasional tele-health visits
Participate in weekly Clinical Rounds for continuous learning, along with additional learning modalities
Collaborate with in-office teammates through daily huddles, as well as with virtual clinical teams
Apply your specific clinical training, including opportunities to perform in-office procedures
Be willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Required Qualifications

Completed an accredited NP or PA program with a national certification
Must be state licensed in California by your One Medical start date
In the past 5 years, practiced as an Advanced Practitioner for at least:
- 2 years in an outpatient primary care setting, OR
- 1 year in an outpatient primary care setting plus either a 1 year primary care fellowship or 1+ year in an urgent care setting

Preferred Experience

Experience in LARC insertion (IUD + Nexplanon)
Experience in colposcopy

Tools and Technologies

UpToDate

Compensation

USD 164,700 - 196,875 per year.

Education

Accredited NP or PA program with a national certification.

Benefits

Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends, and family
Employee Assistance Program with free confidential services for stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs with an option to cash out up to 40 accrued hours per year
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance, with One Medical paying 100% of Basic Life Insurance cost
Disability insurance, with One Medical paying 100% of Short Term and Long Term Disability Insurance cost
Malpractice Insurance, with malpractice fees covered at 100%

Additional Clinician Benefits

UpToDate subscription
Continuing Medical Education (CME) annual stipend
Rounds benefit: providers end patient care one hour early each week to participate in shared learning
Discounted rate to attend One Medical’s Annual REAL primary care conference

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Patient-Facing Finance Jobs

Patient Financial Coordinator — Insurance, Billing & New Patient Experience

Patient Financial Counselor

Nurse Practitioner or Physician Assistant

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