Finance & Business Operations Manager

MATES North America Pilot is seeking a Finance & Business Operations Manager to strengthen financial management and business operations in a hybrid role based in Houston, TX. Reporting to the Executive Director, this position owns core finance operations and coordinates corporate systems to support organizational operations and growth, with opportunities to build scalable capabilities for additional US regional expansion.

What you’ll be doing

• Oversee day-to-day financial transactions, including accounts payable and receivable, expense management, reconciliations, and support for external accounting arrangements.
• Establish and maintain financial procedures, controls, and reporting to improve reliability, accountability, and decision support.
• Manage corporate systems and operations, including procurement, contracts, vendor relationships, insurance, business records, and administrative processes.
• Identify opportunities to improve efficiency, reduce operational risk, and strengthen accountability across finance and business operations.
• Directly manage and develop the Administration, Communications & Reporting Officer, coordinating business support services across a geographically distributed organization.
• Build scalable systems and processes that can support additional regional operations across the US.
• Coordinate collaboratively with colleagues and professional advisers across North America and Australia.
• Coordinate external professional service providers, including external accounting, tax, legal, HR, and other advisers.

Skills and experience needed

• Bachelor’s degree in accounting, finance, or business administration with substantial accounting or finance coursework.
• Minimum 5 years of progressively responsible experience in finance, accounting, or financial and business operations management, including accountability for budgeting, financial reporting, and operational processes.
• Experience preparing and interpreting management accounts, budgets, cash flow forecasts, reconciliations, and budget-to-actual reports.
• Strong working knowledge of accrual accounting, financial controls, expenditure authorization, financial risk management, and organizational compliance requirements.
• Proven experience managing broader operations such as procurement, contracts, vendor relationships, corporate systems, and administrative processes.
• Demonstrated ability to supervise staff, coordinate workloads, and set clear performance expectations.
• Advanced Excel skills and proficiency with accounting software, financial reporting tools, and business management platforms.
• Strong analytical, organizational, and communication skills, including translating financial and operational information into clear recommendations for executive decision-making.
• High standards of professional integrity, confidentiality, and accountability, with the ability to work independently and exercise sound financial and commercial judgment.
• Professional accounting or financial management qualifications such as CPA or CMA.
• Experience in nonprofit financial management, including grant accounting, restricted funding, donor reporting, and support for IRS Form 990 preparation.
• Experience managing finance and business operations within a growing nonprofit, startup, or similarly lean organization.
• Experience developing or improving financial management systems, internal controls, corporate policies, and operational procedures.
• Experience supporting multi-state operations and coordinating external accounting, tax, legal, HR, and other advisers.
• Familiarity with QuickBooks, Microsoft 365/SharePoint, TriNet, Navan, PEX, or comparable platforms.

Compensation and schedule

Salary: USD 90,000 - 110,000 per year.

Location: Houston, TX (hybrid arrangements will be considered for the right candidate).

Occasional domestic travel and coordination across US and Australian time zones are required, including some early-morning or evening meetings.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Tools you’ll work with

• Excel
• QuickBooks
• Microsoft 365
• SharePoint
• TriNet
• Navan
• PEX

Application questions

• How many years of experience do you have in finance, accounting or business operations management?
• Have you held responsibility for both financial management/reporting and broader corporate or business operations?
• Briefly describe an example of a financial process, business system or operational function you established or significantly improved.