Finance Manager / Desk Manager

City Wide Auto Credit in Detroit is seeking a Finance Manager / Desk Manager to lead the dealership's automotive financing operations, oversee loan processing, and ensure regulatory compliance. The role requires a hands-on approach to deal closings, strong relationship building with customers, and a focus on compliant, profitable financing and insurance upsells in a fast paced environment. Collaboration with the sales team and meticulous documentation are essential to success in this onsite position.

Responsibilities

• Lead the full cycle of automotive loan processing, including credit analysis, transaction structuring, and title processing to ensure timely and accurate deal closings.
• Build strong customer relationships through proactive communication and personalized service while upselling financing and insurance products as appropriate.
• Negotiate loan terms with clients, ensuring compliance with all loan regulations such as TILA and dealership policies.
• Oversee transaction structuring to maximize deal profitability while adhering to industry standards and legal requirements.
• Ensure all financial documents, contracts, and regulatory paperwork meet compliance standards related to automotive sales regulations and financial laws.
• Utilize dealership software systems for efficient loan processing, credit analysis, and client data management.
• Provide regular training on financial regulations, credit analysis techniques, and dealership sales strategies to foster team development.
• Maintain meticulous records of all transactions, ensuring accuracy in math calculations, including 10-key typing tasks and basic arithmetic involved in deal structuring.
• Collaborate with sales teams to identify upsell opportunities that enhance revenue while delivering excellent customer service.
• Monitor compliance with loan regulations including TILA disclosures, title processing procedures, and other legal requirements governing automotive financing.

Requirements

• Proven experience in financial services within the automotive or dealership industry, including loan officer or finance management roles.
• Strong knowledge of automotive sales industry regulations, financial compliance standards, and credit analysis techniques.
• Demonstrated ability in negotiation, client communication, and relationship management to foster trust and loyalty.
• Familiarity with financial software such as CDK or equivalent dealership management systems for transaction processing and record keeping.
• Excellent math skills including basic calculations for deal structuring and credit assessments; proficiency in 10-key typing is preferred.
• In-depth understanding of automotive financing products including insurance options like F&I.
• Ability to interpret complex contracts and legal documents related to loans and titles accurately.
• Strong organizational skills with attention to detail for maintaining compliance documentation and transaction records.
• Exceptional customer service skills combined with a proactive approach to upselling additional products or services that benefit clients.

Technologies

• CDK

Benefits

• Employee discount
• Opportunities for advancement
• Paid training

Pay

$7,000.00 - $15,000.00 per month

Work Location

Detroit, MI (onsite), in-person