Finance Systems & Process Optimization Manager

Vaco LLC is seeking a Finance Systems & Process Optimization Manager to own end-to-end financial systems and drive continuous improvements across ERP, accounting, reporting, and POS integration capabilities. This hybrid role in Sterling Heights, MI focuses on translating business goals into system roadmaps, strengthening data integrity and auditability, and leading product administrators and junior team members through day-to-day support and delivery.

Role Overview

You will manage the lifecycle of financial systems, from intake and prioritization through release, validation, and ongoing support. The work combines operational systems administration with process optimization, KPI ownership, and cross-functional leadership spanning Finance, Accounting, Operations, IT, and external vendors.

Key Responsibilities

• Own the end-to-end lifecycle of financial systems, including ERP, accounting platforms, reporting tools, and POS integrations.
• Define and execute product roadmaps aligned with Finance and broader business objectives.
• Balance operational support, enhancements, and strategic initiatives to maximize business value.
• Define KPIs and success metrics for system performance, financial accuracy, and user adoption.
• Analyze financial processes across GL, AP/AR, billing, reporting, and reconciliations to identify optimization opportunities.
• Ensure data integrity, auditability, and compliance across financial systems.
• Partner with Finance, Accounting, and Operations to understand workflows, reporting requirements, and system pain points.
• Translate business requirements into user stories, workflows, and system configurations.
• Provide hands-on administration, configuration, and support for financial and related SaaS systems.
• Support financial reporting, data validation, and reconciliation processes.
• Troubleshoot system issues and coordinate resolution with IT and external vendors.
• Manage system upgrades, releases, and enhancements.
• Maintain system documentation, data mappings, and process flows.
• Support user access, roles, and security governance.
• Manage product backlogs, prioritization, and delivery using Jira or similar tools.
• Lead sprint planning, backlog grooming, and cross-functional coordination.
• Oversee user acceptance testing (UAT), data validation, and post-release support.
• Manage system dependencies, risks, and change impacts across teams.
• Act as the primary liaison between Finance, IT, Operations, and external vendors.
• Partner with vendors on roadmap alignment, enhancements, and issue resolution.
• Communicate system changes, priorities, and business impacts to stakeholders.
• Provide day-to-day leadership, mentoring, and coaching for Product Administrators and junior product team members.
• Support onboarding, skill development, performance feedback, and career progression.
• Develop and deliver system training and ongoing user support to drive adoption.
• Identify opportunities to simplify workflows, improve efficiency, and enhance the user experience.
• Promote ownership, accountability, and continuous improvement.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in Information Technology, Business, Finance, Accounting, or a related field (or equivalent experience).
• 4–7+ years of experience in financial systems, business applications, financial systems analysis, or product management.
• Strong understanding of financial processes including GL, AP/AR, reporting, and reconciliations.
• Experience with ERP systems or financial platforms such as Sage (preferred), Workday, NetSuite, Oracle, Dynamics, or similar.
• Background in Finance, Accounting, or Financial Systems Analysis.
• Experience with data and reporting tools such as Power BI, SQL, or similar technologies.
• Experience supporting audits and compliance processes.
• Demonstrated experience owning systems or products from intake through delivery, implementation, and ongoing support.
• Experience gathering business requirements and translating them into technical solutions.
• Proficiency with Jira or similar tools for backlog and delivery management.
• Strong analytical, problem-solving, and data-management skills with exceptional attention to accuracy.
• Excellent communication skills with the ability to work with technical and non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with SaaS platforms, system integrations, and reporting tools preferred.

Technologies

• ERP
• POS integrations
• Sage
• Workday
• NetSuite
• Oracle
• Dynamics
• Power BI
• SQL
• Jira
• UAT

Compensation and Work Setup

• Location: Sterling Heights, MI (hybrid)
• Salary: USD 120,000 - 145,000 per year
• Benefits: Bonus
• Schedule: Direct Hire, Hybrid Schedule
• Compensation note: Salary: 130-145,000/yr + Bonus