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Job Description

Lead sales and branch execution in a boutique business location while driving outbound calling to generate new business opportunities.

Responsibilities

  • Manage performance and personnel functions for a team to maintain operational soundness and deliver results aligned to customer value and the bank’s financial expectations.
  • Hold associates accountable to role expectations, responsibilities, and authorities; provide one-on-one feedback and coaching to support development and performance.
  • Proactively leverage expertise from bank partners, other managers, and team resources.
  • Achieve individual and/or team financial, production, and relationship results against assigned metrics and goals.
  • Engage customers, prospects, and referral sources through proactive outreach.
  • Represent the bank in the community when appropriate by participating in civic and community events to generate additional business and identify potential CRA opportunities.
  • Conduct sales activities in ways that create value for both customers and the bank.
  • Support appropriate partnering, planning, and preparation to ensure conversations include relevant financial guidance for informed decisions.
  • Build collaborative partnerships that create value for customers, prospects, and colleagues.
  • Initiate conversations to uncover sales or referral opportunities.
  • Listen to understand customer needs and preferences; take prompt actions to address immediate needs.
  • Optimize performance by seeking coaching, supporting bank initiatives, and using tools to strengthen sales activities.
  • Comply with regulations, bank policies, procedures, and delegated authorities to manage risk across credit, operational, reputational, regulatory, and legal areas tied to interactions, transactions, and financial exposures.
  • Complete required training by established deadlines.
  • Perform general office management duties as assigned to support operational efficiency.
  • Support transaction accuracy and operational efficiency for deposit-related functions where applicable to defined associate roles.
  • Maintain accountability for individual contribution and team performance.

Requirements

  • Application of a structured sales process.
  • Provide financial guidance and expertise with strong financial literacy and financial analysis skills.
  • Knowledge of business banking products and services.
  • Business development experience.
  • Networking and building centers of influence.
  • Education and experience: Bachelor’s Degree and 4 years of experience OR High School Diploma or GED/Equivalent and 8 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory.
  • Valid driver’s license.
  • Frequent driving to other offices and bank customers is required.
  • Bank car is not provided.

Position Specific Skills

  • Application of a structured sales process
  • Providing financial guidance and expertise
  • Financial literacy
  • Financial analysis
  • Knowledge of business banking products and services
  • Business development
  • Networking and building centers of influence

Benefits

Benefits are part of total rewards. First Citizens Bank offers a competitive, thoughtfully designed benefits program. More information is available at https://jobs.firstcitizens.com/benefits.

Location: Saint Petersburg, FL (onsite)

Experience: 4+ years required

Education: Bachelor’s Degree

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