Operations Manager - Corporate Mortgage Finance

Join Huntington Bank in Dallas as an Operations Manager for Corporate Mortgage Finance. In this onsite role, you will oversee day‑to‑day operations of Mortgage Servicing Assets and Mortgage Warehouse Lending while ensuring CMFG policy compliance. Reporting to the Head of CMF Operational Strategy and Execution, you will shape scalable processes, strengthen controls, and lead a team to deliver accurate, timely results. This position offers the opportunity to collaborate with clients, internal partners, and external stakeholders in a collaborative, performance‑driven environment that values development and accountability.

Responsibilities

• Lead the operational execution of mortgage warehouse facilities and mortgage servicing assets, ensuring accuracy, timeliness, and adherence to service‑level expectations across loan review, construction draw administration, collateral management, loan aging, margin maintenance, mark‑to‑market processes, counterparty oversight, and hedge monitoring.
• Apply subject matter expertise in loan products, secondary market execution, and warehouse lending controls to support sound operational and eligibility decisions.
• Develop, implement, and maintain operational policies, procedures and program guidelines.
• Leverage technology to create scalable solutions with appropriate controls, oversight, and reporting.
• Identify, analyze, and resolve operational issues in a timely manner, escalating as appropriate.
• Review and approve transaction exception requests within delegated authority and in accordance with bank policy.
• Build and maintain strong relationships with clients, leadership, internal partners, and external stakeholders to support communication, collaboration, and problem resolution.
• Prepare and present operational reports and ad hoc reports that highlight operational performance and compliance with internal policies.
• Lead, motivate, and develop team members through proactive coaching, mentoring, feedback, and performance management, including staffing strategies, hiring, and retaining qualified personnel.
• Manage employee performance, address underperformance, and support development and succession planning across the team.
• Provide consistent performance feedback and recognize and reward behaviors and results that align with business goals and the bank's objectives.

Requirements

• Bachelor’s degree, or equivalent 10 or more years of experience in mortgage finance.
• A minimum of 7 years of senior‑level mortgage operations management experience.

Technologies

• Microsoft Office

Workplace and flexibility

This is an onsite role based in Dallas, TX. Our approach to office work supports a flexible arrangement where possible, combining in‑office collaboration with work from home when appropriate. The model aims to strengthen team connections, maintain a strong community, and enable high performance. Remote roles may still come together in our offices for moments that matter, with specific arrangements provided by the hiring team.