Automotive Finance Manager F&I Manager

INFINITI OF NOVI is looking for an experienced Automotive Finance & Insurance (F&I) Manager to lead the dealership’s Finance & Insurance department. This onsite role in Novi, MI 48375 offers a competitive $80,000 - $120,000 per year salary range and the opportunity to drive profitable outcomes while maintaining a transparent, customer-focused finance process. You will play a key role in maximizing finance income, strengthening lender relationships, and ensuring every deal is completed accurately and in compliance.

What you’ll do

• Manage all aspects of the dealership’s Finance & Insurance department.
• Structure and secure financing and leasing approvals through captive and third-party lenders.
• Maximize finance income, product penetration, and overall F&I profitability.
• Present vehicle service contracts, GAP coverage, maintenance plans, and other protection products in a professional and compliant way.
• Maintain strong relationships with INFINITI Financial Services and other lending institutions.
• Negotiate competitive financing terms and structure deals to maximize approvals and profitability.
• Ensure accurate completion of finance contracts, disclosures, and all required documentation.
• Maintain compliance with federal and Michigan state regulations, lender requirements, and dealership policies.
• Work with sales management to streamline deal flow, expedite deliveries, and minimize customer wait times.
• Monitor funding status, contracts in transit, chargebacks, product cancellations, and outstanding documentation.
• Track and maintain accountability for F&I performance metrics including PVR, product penetration, finance penetration, and funding efficiency.
• Use dealership management and CRM systems to support accurate reporting and operational consistency.
• Support a positive, customer-focused dealership culture.

What you bring

• Minimum 3 years of automotive F&I management experience, preferably in a franchised dealership.
• Proven track record of strong F&I profitability and product penetration.
• Experience working with captive finance companies, banks, and credit unions.
• Strong understanding of automotive financing, leasing, lender guidelines, and compliance.
• Excellent communication, presentation, and closing skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, volume-driven environment.
• High level of professionalism, integrity, and accountability.
• Previous experience with INFINITI, Nissan, or another luxury automotive franchise.
• Experience using Tekion DMS and VinSolutions CRM.
• Familiarity with electronic contracting and digital F&I presentation platforms.
• Established lender relationships and strong funding practices.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free food & snacks
• Health insurance

Technologies: Tekion DMS, VinSolutions CRM