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Job Description

Support accurate lease expense reconciliation and landlord payment processing for thousands of retail and non-retail locations across multiple regions.

Responsibilities

  • Review, reconcile, interpret, approve, and pay retail and non-retail lease expenses in a timely and accurate manner for approximately 5,000 locations across the U.S., Canada, and Jamaica.
  • Review lease agreements and validate landlord invoices against lease terms, supporting documentation, and internal company policies.
  • Process and reconcile Common Area Maintenance, property taxes, insurance, utilities, and other lease-related expenses in Lucernex.
  • Review and approve expense payments, credits, recoveries, and debit balances while ensuring compliance with lease obligations, internal controls, and Real Estate Accounting procedures.
  • Conduct approval audits of lease expenses, payments, and accruals processed by U.S. and Malaysia teams; identify variances, risks, and opportunities for corrective action.
  • Support daily invoice validation cycles and help ensure landlord payments are processed according to lease requirements.
  • Act as a primary point of contact for landlords as well as internal partners including Accounting, Legal, field teams, and Real Estate leadership.
  • Communicate and escalate issues that could impact lease compliance, landlord relationships, payment obligations, or business continuity.
  • Lead investigations and help resolve lease defaults, accounting inquiries, landlord disputes, estoppel requests, and other escalations.
  • Provide guidance and support to U.S. and Malaysia Real Estate Accounting teams on complex reconciliations, escalations, and process matters.
  • Train, mentor, and develop analysts, associates, interns, and other team members on procedures, controls, and best practices.
  • Maintain high standards of communication, documentation, customer service, and analytical performance.
  • Participate in departmental projects, cross-functional initiatives, and leadership activities as appropriate.
  • Identify, recommend, and implement process improvements, standardization efforts, automation opportunities, and internal control enhancements.
  • Drive operational efficiencies through process validation, reporting improvements, and continuous improvement initiatives.
  • Manage ancillary Real Estate Accounting tasks such as unclaimed property reporting, 1099 maintenance, payment requests, and other ad hoc assignments.
  • Support special projects and strategic initiatives as assigned by management.

Requirements

  • Bachelor’s degree
  • 1+ years of accounting, finance, lease administration, real estate accounting, or business experience
  • Experience with Microsoft Office products: Word, Excel, and PowerPoint
  • Legally authorized to work in the United States without sponsorship now or in the future for employment visa status
  • Must be at least eighteen (18) years of age

Technologies

  • Lucernex
  • Microsoft Office: Word, Excel, PowerPoint
  • Accruent
  • Oracle Property Manager
  • Oracle Accounts Payable
  • OnBase

Compensation

  • USD 62,255 - 77,640 per year

Location & Work Setup

  • Cleveland, OH (onsite)

Benefits

  • Life … with rewards, benefits and the flexibility to enhance your health and well-being
  • Career … with opportunities to learn, develop new skills and grow your contribution
  • Connection … with an inclusive team and commitment to our own and broader communities
  • Retirement
  • Health care
  • Total well-being
  • Daily commute

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