Overview
As Citi’s Shared Services (CSS) plays a pivotal role supporting Corporate Finance and Human Resources, we ensure financial and human resources operations across the full employment lifecycle with scalable, global capabilities. Our reach spans 84 countries, and we manage mission-critical, global products and local services for Citi’s workforce. CSS oversees the Citi Solutions Center Network, serving 98,000 employees and delivering excellence across enterprise-wide operations. The Enterprise Operations & Technology groups underpin our technology foundations, safeguard the bank, equip our teams with the tools they need, and shape a first-class digital experience. We focus on enterprise resiliency, risk management, and effective program management, while continuously re-engineering processes to deliver secure, reliable, and controlled services. The five strategic hubs—Budapest, Costa Rica, Manila, Mumbai, and Tampa—provide unique energy, development, and engagement opportunities, with around 90% of CSS colleagues based in one of these hubs. Citi champions diversity, with a culture rooted in meritocracy, growth, dignity, and respect for all. Our commitment to diversity reflects our global client base, and we strive to create an environment where the best people want to work, offering opportunities for personal development and a shared focus on delivering results with pride.
Responsibilities
- Execute tasks from the Tax Information Reporting process tree, including tax form validation, withholding, information reporting, legal entity maintenance, and governance.
- Act as a tax documentation specialist to drive operational initiatives and project work.
- Develop and implement best practices, procedures, and controls to ensure consistent compliance with tax documentation requirements for FATCA and/or CRS.
- Support FRSS' Service Delivery model with all stakeholders.
- Support audits conducted by tax authorities and Internal Audit.
- Contribute to the department’s adherence to strict regulatory and Citi policy requirements.
- Perform reviews of written
Ideal candidates
Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement a culture that blends delivering results with pride. If you are a problem solver who seeks passion in your work, join us. We’ll enable growth and progress together.
Location
Tampa, Florida
