Automotive Finance Manager role at Hamden Chevrolet Mazda Isuzu, onsite in Hamden, CT, with a USD 125,000 annual salary.

Guide customers through financing options, clearly detailing loan terms, interest rates, and payment structures.
Review credit applications, perform credit analysis, and determine loan eligibility based on established criteria.
Prepare and process all loan documents, including contracts, TILA disclosures, and title processing paperwork efficiently and accurately.
Collaborate with lenders, banks, and financial institutions to secure favorable financing while maintaining compliance with legal requirements.
Upsell extended warranties, insurance packages, and other dealership services to enhance customer satisfaction and dealership revenue.
Negotiate terms with customers to reach mutually beneficial agreements that align with customer needs and dealership goals.
Maintain detailed transaction records using financial software and perform essential calculations to ensure accuracy in deal structuring.
Provide exceptional customer service by building lasting relationships through effective communication, active listening, and problem solving.
Stay updated on industry regulations related to TILA, credit analysis standards, loan processing procedures, and dealership policies to ensure compliance at all times.

Proven ability to manage customer relationships and deliver outstanding service experiences.
Experience in financial services or dealership environments with a solid understanding of automobile sales processes.
Loan officer experience or familiarity with loan processing, credit analysis, and contract negotiations.
Ability to upsell products confidently while maintaining integrity and customer trust.
Proficiency with financial software systems and 10-key typing skills for efficient data entry.
Knowledge of TILA regulations, title processing procedures, and basic math skills necessary for accurate deal calculations.
Excellent negotiation skills with a proactive approach to sales opportunities.
Customer service orientation with attention to detail in contract review and credit documentation.
Opportunities for career growth in the automotive finance industry, leveraging expertise to enhance customer satisfaction.

Automotive Finance Manager

Job Description