Dental Billing & Financial Coordinator (Fee-For-Service)

This onsite role supports patients in a fee-for-service, out-of-network dental environment by managing billing workflows and serving as a financial point of contact among the clinical team, patients, and insurance companies.

Key Responsibilities

• Review and present comprehensive treatment plan estimates to patients, clearly explaining out-of-network benefits.
• Collect patient co-pays, deductibles, and full payments at the time of service.
• Prepare, code using CDT, and submit accurate insurance claims as a courtesy to support timely reimbursement.
• Post patient payments and update records with insurance electronic explanations of benefits (EOBs).
• Reconcile daily and monthly accounts receivable (A/R) to maintain accurate balances.
• Track open claims, manage aging reports, and appeal denials with robust dental narratives to maximize patient reimbursement.
• Respond to complex billing questions with empathy and professionalism, guiding patients through out-of-network benefits.
• Submit and monitor pre-treatment estimates for complex restorative or cosmetic cases.

Required Experience and Qualifications

• Minimum 3–5 years of dental administrative experience, with a strong focus on dental billing, coding, and financial coordination.
• Prior experience in a Fee-for-Service or predominantly out-of-network dental practice is highly preferred.
• Strong command of dental terminology, CDT coding, and out-of-network insurance reimbursement workflows.
• Exceptional verbal and written communication skills.
• Ability to discuss high-case investments confidently with a Midtown NYC clientele.
• High School Diploma required; associate or bachelor’s degree preferred.

Technology

• Denticon (strongly preferred)
• CDT

Certifications and Language

• Certified Dental Coder (CDC) (required)
• English, Spanish preferred

Compensation and Schedule

Pay: $29.83–$35.93 per hour (listed range: $29–$35 per hour).

Expected hours: 29.0–35.0 per week.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Screening Questions

• Are you a Certified Dental Billing Specialist (CDBS) from the American Dental Coders Association (ADCA)?
• Are you a Certified Professional Biller (CPB) from the AAPC?

Work Location

Location: New York, NY (onsite); in person.