Finance Support Specialist

Systems Technology Forum is seeking a Finance Support Specialist to support day-to-day Finance operations in Accounts Receivable, Accounts Payable, timekeeping, employee expense reporting, financial data entry, and recordkeeping. The role includes opportunities to broaden support into payroll, audit assistance, reconciliations, reporting, and process improvement.

Role Overview

This position provides finance and administrative support across core functions, coordinating with employees and external stakeholders to obtain required information, resolve outstanding items, and maintain accurate documentation within company systems and established procedures.

Key Responsibilities

• Support Accounts Receivable activities, including billing documentation, invoice preparation and processing, account research, data entry, and maintenance of supporting records.
• Contact Accounts Receivable points of contact to obtain status on late payments and assist with follow-up on outstanding receivables.
• Support Accounts Payable activities, including invoice processing, documentation review, data entry, and maintenance of vendor and payment records.
• Administer employee timecards by reviewing completeness and accuracy, identifying discrepancies, maintaining supporting documentation, and assisting with follow-up as needed.
• Administer employee Expense Reports by reviewing submissions and supporting documentation for completeness, accuracy, and compliance with established requirements.
• Coordinate directly with employees to obtain Expense Report supporting documentation and timecard processing details.
• Update and administer timecard and Expense Report training as required.
• Perform accurate and timely financial and administrative data entry within company systems and supporting records.
• Maintain organized electronic and hard-copy financial documentation and records in accordance with company procedures.
• Track recurring Finance activities, deliverables, and deadlines to ensure assigned responsibilities are completed accurately and timely.
• Research discrepancies and assist with resolving missing, incomplete, or inconsistent information.
• Communicate professionally with employees, supervisors, management, customers, vendors, auditors, and other internal and external stakeholders to obtain required information and resolve outstanding items.
• Assist with reconciliations, reporting, spreadsheet maintenance, and other Finance-related activities.
• Provide documentation and administrative support for internal and external audits and other STF financial data calls.
• Assist with payroll-related activities after appropriate training and demonstrated proficiency in assigned responsibilities.
• Learn and follow STF Finance policies, procedures, internal controls, and applicable contractual or regulatory requirements.
• Identify opportunities to improve Finance processes, workflows, documentation, and internal controls, including streamlining repetitive tasks, reducing manual data entry, increasing automation, and improving efficiency and accuracy.
• Assist with development, testing, documentation, and implementation of process improvements, automated workflows, system enhancements, and other Finance initiatives.
• Research and learn available tools and system capabilities that may improve existing Finance processes.
• Provide cross-functional support to the Finance team as business needs require.
• Perform other related duties as assigned.

Required Qualifications

• Five (5) years of prior professional experience in accounting support, billing, accounts receivable, accounts payable, payroll administration, revenue cycle, financial administration, or another comparable detail-oriented business environment.
• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
• Demonstrated ability to perform data-intensive and administrative work with a high degree of accuracy.
• Strong attention to detail and ability to identify inconsistencies, missing information, and potential errors.
• Strong organizational and time-management skills, including the ability to prioritize multiple responsibilities and meet recurring, time-sensitive deadlines.
• Ability to work independently, take ownership of assigned responsibilities, and follow tasks through completion.
• Initiative and a self-starter approach, including willingness and ability to learn new processes, systems, tools, and requirements.
• Ability to follow established policies, procedures, and internal controls.
• Effective written and oral communication skills.
• Ability to interact and conduct oneself professionally in a work environment.
• Ability to handle confidential employee, payroll, financial, and company information with discretion on a need-to-know basis.
• Reasonable proficiency with Microsoft Office, with particular proficiency in Microsoft Excel, and proficiency with Adobe Acrobat.
• Ability to work onsite daily at STF’s Chesapeake, Virginia office.

Preferred Qualifications

• Experience supporting Accounts Receivable and/or Accounts Payable functions.
• Experience with employee timekeeping, payroll, expense reporting, billing, or revenue cycle processes.
• Experience reviewing documentation for completeness, accuracy, and compliance with established requirements.
• Experience maintaining financial or administrative records in a deadline-driven environment.
• Experience supporting audits or responding to audit documentation requests.
• Experience using an ERP, accounting, payroll, timekeeping, or expense management system.
• Experience participating in process improvement, workflow automation, system implementation, or similar efficiency initiatives.
• Advanced Microsoft Excel skills or experience using technology to improve or automate repetitive business processes.
• Deltek Costpoint experience is beneficial but not required.
• Government contracting experience is beneficial but not required.

Knowledge, Skills, and Abilities

• Exceptional attention to detail and commitment to accuracy.
• Strong organizational skills for maintaining orderly records and documentation.
• Dependability and accountability for recurring deadlines and assigned responsibilities.
• Initiative and ability to identify and complete necessary work.
• Ability to recognize incorrect or incomplete information and investigate independently or ask appropriate questions.
• Ability to learn unfamiliar financial processes and apply established procedures consistently.
• Ability to manage multiple priorities and transition between different Finance functions.
• Sound judgment when handling confidential and sensitive information, limiting sharing to individuals with a business need to know.
• Ability to collaborate while completing assignments independently.
• Continuous-improvement mindset, including willingness to question inefficient or overly manual processes and recommend practical solutions.
• Curiosity about how and why processes work, beyond completing individual tasks.
• Interest in using technology, automation, and system capabilities to reduce repetitive work and improve Finance processes.
• Willingness to research solutions, learn new tools, test ideas, and contribute to implementation of improvements.
• Ability to understand the purpose and controls behind an existing process before recommending or implementing changes.

Work Location and Schedule

Location: Chesapeake, VA (onsite). Regular daily onsite attendance is expected.

Work Arrangement and Position Development

The initial focus is establishing proficiency in core Finance support responsibilities, including Accounts Receivable, Accounts Payable, timecards, Expense Reports, financial data entry, documentation, and recurring Finance processes. As proficiency develops and understanding of STF systems, policies, procedures, and internal controls increases, responsibilities are expected to expand to include payroll support, audit activities, reconciliations, reporting, and process improvement initiatives, including automation and system enhancements. The intent is for the individual to grow beyond processing assigned transactions, taking greater ownership of processes and contributing to more efficient, accurate, and effective Finance operations.

Technologies

• Microsoft Excel
• Microsoft Office
• Adobe Acrobat

Benefits

• Medical Plans administered through United HealthCare
• Vision and Dental Plan Benefits
• 401(k) Tax-Deferred Retirement Plan
• Accidental Death and Dismemberment Insurance
• Dependent / Medical Care Flexible Spending Account
• Direct Deposit
• Health and Welfare Medical
• Holiday Leave
• Industry Competitive Salaries
• Life Insurance (basic and supplemental)
• Paid Time Off / Annual Comprehensive Personal Leave
• Performance / Award Bonuses
• Professional Development Coursework
• Technical Training
• Tuition Assistance Program
• TotalChoice™ Voluntary Benefits
• STF Cares / Paid Time Off to Volunteer

Physical and Work Requirements

• Ability to perform work in a professional office environment and routinely use standard office equipment, including computers, printers, scanners, and related equipment.
• Ability to handle, organize, retrieve, and relocate financial records and other business documents, including collections of printed files in standard office filing or records-storage boxes.
• Ability to remain at a computer workstation for extended periods while performing data entry, analysis, reconciliation, and other Finance-related activities.