Senior Director of Finance

Genesis is hiring a Senior Director of Finance (senior-most finance role) to lead accounting, regulated finance responsibilities, and reporting to ownership.

Responsibilities

• Lead the finance function, owning accounting, reporting, budgeting, forecasting, and analysis
• Manage and develop the Controller; build a succession-ready team (including AP, payroll coordination, and trust/remittance accounting)
• Produce monthly financial statements with variance analysis, cash flow forecasts, and board-level reporting focused on drivers
• Participate in quarterly planning and the EOS cadence; own finance Rocks and maintain financial measurables on the company scorecard
• Publish a close calendar with task owners and due dates; review journal entries, accruals, prepaids, and deferrals
• Enforce cutoff for payroll, commissions, court costs, and vendor costs to post to the correct period
• Recognize contingency fee revenue; true up fee-rate variances
• Confirm unremitted client liability ties to cash held in trust before books close
• Run documented flux and variance reviews; deliver the reporting package on a committed date with an audit-ready trail
• Support annual close and audits; coordinate 1099/W-2 and tax requests
• Partner with IT to automate manual steps and shorten the close
• Ensure client funds are segregated from operating funds per state licensing, client contracts, and trust accounting rules
• Ensure remittances and statements are accurate and on schedule; apply correct fee schedules by client and placement
• Manage refunds, misapplied and direct payments, recalls, and unclaimed property/escheatment
• Maintain a documented three-way tie between bank, collection system, and GL for trust accounts
• Reconcile operating accounts, merchant settlements, client subledgers, and balance sheet accounts monthly; investigate variances to root cause
• Enforce segregation of duties, approval thresholds, dual authorization on disbursements, banking access controls, and fraud prevention (adjustments, refund abuse, vendor fraud)
• Own the payment lifecycle and channels from authorization through settlement, posting, and remittance (card, ACH/e-check, check/lockbox, portal, IVR, text-to-pay, payment plans)
• Negotiate processor rates; reconcile gross collections to net deposits
• Oversee chargebacks, NSF and ACH returns, reversals, dual-approval refunds, and the suspense account
• Partner with IT and Compliance on PCI DSS, NACHA, Regulation F, and state requirements for payment disclosures and convenience fees; vet new payment vendors
• Build the operating budget with department leaders; monitor monthly and hold owners accountable for variances
• Manage AP, corporate cards, and purchasing approvals; partner with IT, Legal, and Compliance on vendor contracts/renewals (technology, dialer, data, print/mail, processors, outsourced labor)
• Partner with HR and Operations on headcount and commission accuracy; track and recover court costs and garnishment fees
• Oversee cash forecasting, banking, surety bonds, and insurance costs
• Model revenue from placements, liquidation curves, and recalls; evaluate profitability by client and portfolio; support pricing, RFPs, and suit/garnishment economics
• Act as primary contact for auditors and state examinations; align finance with FDCPA, Regulation F, GLBA, licensing and bonding, and SOC 2; own written finance policies
• Own GL, AP, payroll, and reporting systems; partner with IT to automate reconciliations, remittance files, and dashboards so finance and operations report from one version of the numbers

Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• 10+ years progressive experience
• 5+ years leading a finance team and managing a Controller or equivalent
• Direct experience in collections, debt buying, collection law, or comparable regulated financial services, including client remittance and trust fund accounting
• Hands-on reconciliation expertise (bank, trust, merchant, subledger, and system-to-GL) and proven ownership of the month-end close
• Working knowledge of card, ACH, and check processing, including chargebacks, returns, refunds, and reversals
• Proven budget ownership and expense control; experience supporting external audits and regulatory or client examinations
• Advanced Excel and GL/reporting system skills; ability to explain financial results to non-financial leaders without jargon

Technologies

• Excel
• CollectOne
• Latitude
• Simplicity
• Power BI
• SOC 2
• PCI DSS
• NACHA
• FDCPA
• GLBA

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Preferred

• CPA, CMA, or MBA
• Experience with CollectOne, Latitude, Simplicity, or similar
• Power BI or similar BI tools
• Experience with EOS, SOC 2, PCI DSS, NACHA, multi-state licensing and bonding, and offshore or outsourced teams

Core Competencies

• Integrity and fiduciary judgment
• Ownership to root cause
• Operating discipline
• Cross-functional partnership
• Directness with a recommendation attached
• Continuous improvement through automation

Work Location

• In person
• Phoenix, AZ (onsite)

Pay

• $90,000.00 - $110,000.00 per year