Patient Financial

Patient Financial Finance Jobs

10 jobs found

Today

Manager Revenue Cycle

Christus Health Longview, TX

Longview, TX

Today

Full time Manager Accounting Billing

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Job Description

Manager, Revenue Cycle role at Christus Health, onsite in Longview, TX, focused on team accountability and service delivery within the Revenue Cycle division.

Responsibilities

Demonstrate expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Plan and allocate resources to effectively staff teams and support business unit goals and objectives.
Spot trends or operational issues and propose solutions to support business decisions that are financially responsible, accountable, justifiable, and defensible per CHRISTUS Health policies, procedures, and guidelines.
Manage PFS associates by empowering, coaching, answering questions, providing guidance, and leading by example.
Communicate professionally across all organizational levels; escalate relevant information to Leadership and internal/external customers.
Maintain current knowledge of state and federal regulations related to assigned responsibilities; review and update processes to meet regulatory requirements.
Participate in PFS projects and system upgrades.
Support a workplace culture aligned with CHRISTUS Health mission, vision, and values.
Promote teamwork and unity among associates, including:
- Constructive disagreement over ideas
- Conflict resolution
- Appreciation of diversity with cohesiveness, support, and effective collaboration
Lead other leaders within the team.
Troubleshoot complex application and operational issues.
Take a broad, global lens when approaching problems.
Maintain performance under tight deadlines.
Work independently and make sound, timely decisions using experience, facts, and process guidance.
Collaborate with peers and leadership to drive positive outcomes.
Use strong analytical skills to identify trends and opportunities.
Apply technical aptitude with MS Office (Word, Excel, PowerPoint, Outlook) and/or learn advanced skills in other applications as needed.
Deliver excellent verbal and written communication, strong listening, critical thinking, analytical, and problem-solving skills; prioritize and multitask effectively.
Communicate with multiple levels in the organization, including associates, leaders, physicians, clinical, and support staff.
Apply strong organizational skills including time management, priority setting, and process improvement.
Use in-depth knowledge to navigate Healthcare EMR and support systems efficiently.
Demonstrate understanding of systems from both end-user and technical perspectives.
Maintain strong working relationships and collaborate to improve outcomes.
Practice assertive, diplomatic communication and contribute effectively on multidisciplinary teams.

Requirements

Bachelor's Degree or equivalent years of experience required.
2 years of Management experience preferred.
6 years of technical experience preferred.
Experience leading within a multi-facility hospital business office environment preferred.
Experience leading across multiple teams with varying working environments preferred.
Experience in strategic planning and execution to meet business goals required.

Technologies

MS Office products: Word, Excel, PowerPoint, Outlook
Healthcare EMR

Work Schedule

8AM - 5PM, Monday-Friday

Work Type

Full Time

Summary

Manage and coordinate team efforts and accountability for specific service delivery function(s) within the Revenue Cycle division.
Plan and maintain work systems, procedures, and policies to support optimum performance of associates and other resources in the business unit.
Contribute to projects and collaborate with other leaders and management to identify and implement best practices, improve systems, and share knowledge to enhance Revenue Cycle outcomes.
Provide coaching, feedback, and corrective action for PFS Associates to build a high-performance team.

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5d ago

Insurance Verification & Patient Financial Specialist

Southwoods Health Boardman, OH

Boardman, OH

5d ago

Full time Client Relations Client Service Finance & Insurance

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Job Description

The Insurance Verification & Patient Financial Specialist position at Southwoods Health focuses on confirming coverage and preparing patients for expected out-of-pocket costs before procedures.

Key Responsibilities

Verify insurance coverage and benefits before scheduled procedures
Review patient responsibilities including deductibles, copays, coinsurance, and out-of-pocket amounts
Provide accurate patient cost estimates and review available payment options
Flag possible coverage issues prior to services being performed
Explain insurance benefits and network participation in clear, easy-to-understand language
Coordinate with patients, providers, and insurance companies to support a smooth patient experience

Requirements

Strong customer service and communication skills
Experience with medical insurance plans, benefits, or healthcare registration preferred
Ability to translate complex insurance details in a compassionate and understandable manner
High attention to detail and strong organizational skills
Comfort working independently while managing a daily work queue

Schedule

Full-time
Monday – Friday
8:30 AM – 5:00 PM
Onsite in Boardman, OH

Benefits

Stable Monday-Friday schedule
No weekends or major holidays
Supportive team environment
Opportunity to make a meaningful impact on the patient experience
Comprehensive benefits package

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11d ago

Patient Financial Representative Senior - Patient Financial Services

Christus Health San Antonio, TX

San Antonio, TX

11d ago

Full time Senior A/R Management Billing

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Job Description

Support CHRISTUS Health’s Revenue Cycle as a senior patient financial professional, managing account resolution workflows, claims activity, collections, and cash reconciliation.

Responsibilities

Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Perform Revenue Cycle functions to meet or exceed CHRISTUS Health key performance metrics.
Ensure Patient Financial Services (PFS) departmental quality and productivity standards are met.
Collect and provide patient and payor information to facilitate account resolution.
Respond to account inquiries via written, verbal, or electronic correspondence.
Maintain payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers.
Maintain working knowledge of all functions within the Revenue Cycle.
Provide professional, effective communication with internal and external customers to resolve outstanding account questions.
Comply with all CHRISTUS Health, payer, and government regulations.
Apply strong knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines.
Document patient accounting host system and other PFS systems in accordance with policy and procedures.
Provide continuous updates to the PFS Leadership Team regarding errors, issues, and trends affecting productivity, reimbursement, payment delays, and/or patient experience.
Work claim edits and support electronic claims editing and submission capabilities.
Work payor rejected claims for resubmission.
Work reports and billing requests.
Demonstrate knowledge of standard bill forms and filing requirements.
Collect balances due from payors to ensure proper reimbursement for services.
Identify and forward proper account denial information to the designated departmental liaison.
Contribute to denial resolution and timely turnaround.
Maintain active knowledge of payor collection requirements.
Use the collector queue daily with appropriate collection system and reports.
Identify and resolve underpayments within payor timely guidelines using appropriate follow-up.
Identify and resolve credit balances within payor timely guidelines using appropriate follow-up.
Identify, research, and communicate trends impacting account resolution.
Retrieve and post payments accurately and timely through reconciliation of the patient accounting system and bank statement.
Research submitted cash payments by verifying patient account numbers and appropriate facilities.
Monitor and perform cash reconciliation to identify cash posting errors; ensure receipts are applied and reconcile to daily bank deposits and monthly bank statements.
Review and post cash corrections, including resolving patient complaints and inquiries from PFS, Finance, Facilities, and vendor partners.
Resolve and research unapplied cash, with continuous follow-up until payment is identified for application or refund.

Requirements

HS Diploma or equivalent (years of experience required).
Post-HS education preferred.
3-5 years of experience preferred.
Multi-facility hospital business office experience preferred.
College education, previous insurance company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience.
Experience with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 preferred.
None required.

Schedule

8AM - 5PM, Monday-Friday

Work Type

Full Time

Location

San Antonio, TX (onsite)

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13d ago

Patient Financial Coordinator — Insurance, Billing & New Patient Experience

MaxLiving Chiropractic - Beltline Grand Rapids, MI

Grand Rapids, MI

13d ago

$21 - $24/hr Full time Accounting Administrative Support Appointment Coordinator

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Job Description

MaxLiving Chiropractic - Beltline is seeking a Patient Financial Coordinator to help run the financial experience of patient care at a fast-paced chiropractic health center in Grand Rapids, MI. This onsite role focuses on welcoming new patients, supporting insurance and coverage conversations, and ensuring balances and payments are handled with clarity and care.

What you’ll do

Welcome new patients, complete intake, and ensure paperwork is prepared before they see the doctor
Explain insurance benefits and out-of-pocket costs clearly, and follow up to confirm details when you don’t know
Process payments, set up payment arrangements, and work through financial objections professionally
Track cards on file and follow up on outstanding balances until they are resolved
Ensure each new patient leaves with next visits booked
Be the second set of hands at the desk to support daily front-office flow
Participate in community outreach about 6 to 8 hours per month, with some weekend availability

What you bring

At least 1 year handling payments and money conversations with customers (medical, dental, chiropractic, or wellness office preferred, insurance and billing training will be provided)
Confidence discussing costs, plans, and balances, including addressing pushback with kindness
Problem-solving mindset and enjoy helping people work through financial concerns
Strong attention to detail, ownership, and a standards-focused approach (described as needing an owner, not a helper)
Growth mindset
Shift availability required: Night Shift and Day Shift
Work location: In person

Pay, hours, and performance

$21–$24 per hour, based on experience
Performance review at 90 days and at one year
35–40 hours per week, Monday–Friday
One evening shift per week (after 7:30 PM)
Monthly KPI bonus of up to $3,000 a year, performance driven

Benefits

Paid time off
Paid sick time
Chiropractic care at no cost for you
50% off for an immediate family member in your household
Paid training
Continuing education
Supplement and retail discounts
Employee discount
On-the-job training
Parental leave
Professional development assistance

How to apply

Apply through Indeed. In your message, include an example of a time a patient or customer pushed back on a cost, including what you said and how it was resolved. Target start date is Monday, November 9, 2026.

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14d ago

Financial Coordinator for private orthodontic practice

Melbourne Orthodontics Melbourne, FL

Melbourne, FL

14d ago

$24 - $32/hr Full time Accounting Appointment Coordinator Client Relations

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Job Description

Join a private orthodontic practice in Melbourne, FL as a Financial Coordinator and help keep day-to-day financial workflows running smoothly, from insurance verification to patient-facing support. This full-time onsite role offers $24.00 to $32.00 per hour and includes practical benefits designed to support your wellbeing and long-term stability, including 401(k) matching, paid time off, and paid sick time.

What you’ll do

You will manage key financial and administrative functions in a private orthodontic setting. The role combines accuracy in benefits and billing support with responsive, patient-friendly communication.

Verify patient dental insurance benefits to support accurate payment handling
Process insurance payments and other payments as part of the practice’s financial operations
Answer phones and support patients with timely information
Schedule appointments to keep the office running efficiently
Check and respond to emails to maintain clear patient communication
Communicate with patients regarding billing-related questions and next steps
Coordinate with other dental offices as needed
Use core dental administrative support experience to handle dental records and clerical tasks
Utilize dental collections and EHR systems to enhance billing processes
Use dental software and customer service skills to facilitate effective communication with patients

What you bring

3+ years of experience supporting financial operations in a dental or similar administrative environment
Experience with dental insurance
Computers REQUIRED

Benefits

401(k) matching
Employee discount
Paid sick time
Paid time off

Work location: In person (onsite). Technologies: EHR systems.

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17d ago

Patient Financial Counselor

Mount Carmel Behavioral Health Columbus, OH

Columbus, OH

17d ago

Full time Accounting Billing Client Relations

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Job Description

The Patient Financial Counselor at Mount Carmel Behavioral Health in Columbus, OH provides patient-facing support to help individuals understand insurance coverage and their financial responsibilities. This onsite role focuses on accurate eligibility verification, patient counseling, upfront collections, and documentation that supports timely reimbursement and account resolution.

Key Responsibilities

Verify insurance benefits and audit admission paperwork for accuracy and completeness.
Review and update patient demographic and insurance details within the patient accounting system.
Counsel patients and guarantors on coverage, benefits, expected out-of-pocket costs, and available payment options.
Collect patient balances, including deductibles, copays, coinsurance, and other amounts due.
Complete financial assistance applications and verify income and expense documentation.
Prepare charity care documentation, administrative adjustment requests, and payment arrangements when required.
Maintain collection, charity, and adjustment logs, and review activity with leadership.
Analyze account information and take appropriate action to support timely payment and reimbursement.

Required Qualifications

High school diploma or equivalent required.
3+ years of experience in healthcare financial counseling, patient access, billing, or a related field required.
Extensive knowledge of Commercial Insurance, Medicare, and Medicaid required.
Strong customer service, communication, and problem-solving skills.
Ability to explain complex insurance and financial information to patients and families.

Additional Experience Details

Three years of collecting experience is required for this position. Five years is preferred.

Work Environment Expectations

As a patient-facing role within a behavioral health environment, the position requires compassionate, empathetic support. Emotional intelligence, patience, and the ability to assist patients through challenging situations are important to success in the role.

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18d ago

Financial Counselor

Sonora Behavioral Health Tucson, AZ

Tucson, AZ

18d ago

Full time Accounting Billing & Insurance Client Relations

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Job Description

The Financial Counselor role at Sonora Behavioral Health supports patients and guarantors by clarifying insurance benefits, out-of-pocket expectations, and available payment options. The position focuses on verification, patient financial counseling, and accurate account documentation to support timely collections and appropriate reimbursement.

Role Overview

The Financial Counselor helps patients understand insurance benefits and their financial responsibilities. This work includes verifying coverage, reviewing admission documentation, assisting with payment planning, and maintaining precise patient financial records within the patient accounting system.

Key Responsibilities

Verify insurance benefits and audit admission paperwork to confirm accuracy and completeness.
Review and update patient demographic and insurance information in the patient accounting system.
Counsel patients and guarantors on insurance coverage, benefit details, expected out-of-pocket costs, and available payment options.
Collect patient balances, including deductibles, copays, coinsurance, and related amounts.
Complete financial assistance applications and verify income and expense documentation.
Prepare charity care documentation, administrative adjustment requests, and payment arrangements as needed.
Maintain collection, charity, and adjustment logs and review activity with leadership.
Analyze account information and take appropriate action to support timely payment and reimbursement.

Required Qualifications

Education: High school diploma or equivalent.
Experience: 3+ years of experience in healthcare financial counseling, patient access, billing, or a related field.
Insurance Knowledge: Extensive knowledge of Commercial Insurance, Medicare, and Medicaid.
Skills: Strong customer service, communication, and problem-solving ability.
Communication: Ability to explain complex insurance and financial information to patients and families.
Patient Support: Demonstrates compassion, empathy, patience, and emotional intelligence while assisting patients through challenging situations.